My husband and I stayed overnight at this hotel after attending a concert at The City Hall. We arrived on Sunday afternoon, parked in the main pay & display car park behind the hotel and on checking in enquired about parking on The hotel premises only to be told spaces were limited and charged at £15 per night. Since the pay & display was free on a Sunday we left the car where it was!
We had booked an “ Executive King Room” and took the stairs up to the first floor to find it, the decor in the public areas is tired and dated and the room, though perfectly clean and spacious was in a similar state. An uninviting tea & coffee tray with a very limited selection. In the bathroom a few cheap toiletries just plonked on a shelf. The shower was a trickle and the hot tap on the sink was the same.
We decided to eat out and after a lovely evening walked back to the hotel, we got back at 10.30 and found two other guests waiting to be let in, it was raining by this time. Surely some sort of key for guests would be a better arrangement than leaving people on the street waiting for someone to come and open the door?
We decided to have a drink in the deserted bar, the lighting was terrible, extremely bright lights, cold and no atmosphere. The barman asked me if I’d like him to “ stick the telly on?” We decided we would rather not!!
Retiring to bed we found the bed linen cheap and the mattress saggy.
Breakfast was good, we were down early and there was a good selection of hot food and a nice cold buffet, it was a help yourself affair and the waitress kindly brought us our hot drinks.
The dining area for breakfast has some fabulous original features but again lacks any atmosphere and felt cold.
Overall we found the staff friendly and helpful but would not stay again based on our experience. The Red Lion could be fabulous but looks and feels like a very tired and dated hotel struggling to keep going.
Thank goodness it was one night only! less