27/11/2016 LG-Boone, La Grange
One of the worst places I've stayed in a long time. The property is old, run down, and in desperate need of renovation. When I checked in, there were a half dozen flies in the room. And, each eveni... more
One of the worst places I've stayed in a long time. The property is old, run down, and in desperate need of renovation. When I checked in, there were a half dozen flies in the room. And, each evening when I returned, there would be more.
Housekeeping was adequate, but as noted, would let flies in the room when they cleaned.
Breakfast was acceptable.
Yeah, I know its a small town. But that should not be an excuse for a name-brand hotel to be in this poor of condition. less
BWhereford, Manager at BEST WESTERN Red Carpet Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
we apologize for not having a great stay with us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. If I had known i will go above and beyond to either move you to another room. This town is called "Beef Capital of the World" and town has lot of flies. Unfortunately we do not have any control on flies.
I hope you will consider staying with us again so that we can have another chance to provide you with exceptional service.