26/08/2017 412guyo, corona, United States
This Best Western is fantastic if you enjoy a thick aroma of cow dung and urine in the morning and night. This hotel has the feel of a stereo typical hooker hotel. After using my key card, I had to th... more
This Best Western is fantastic if you enjoy a thick aroma of cow dung and urine in the morning and night. This hotel has the feel of a stereo typical hooker hotel. After using my key card, I had to throw a shoulder into the door to get it open. I would recommend scanning the room with a black light before unpacking. The room was tidy with a nicely made bed but the furniture was stained and carpet a bit worn. The first generation flat screen TV is losing color and was pixilated. I slept on top of the bedding with my clothes on just as a protective barrier. The headboard that is attached to the wall was loose and would knock against the wall at the slightest movement of the bed. After experiencing the standard of living that this Best Western views as acceptable, I did not risk the breakfast for fear of needing a stomach pump afterwards. If you like living on the edge, this is the place for you and it's only about 30 miles off the beaten path of i40. less
BWhereford, Manager at Best Western Red Carpet Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future.
Because we value your business, we would like to provide you with a 50% discount to use towards a future stay. When you’re ready to use this discount, please contact me directly and I will personally assist you with your reservation.
Please consider staying with us again so that we can have another chance to provide you with superior service. You can reach me directly at 806-364-0540.