Not so good
Arrived and the room and was very dated. Paint peeling and not very clean. Our bed spread was dirty and had to get another one. There was a fly in the room upon arriving. The bathroom had dried (w... more
Arrived and the room and was very dated. Paint peeling and not very clean. Our bed spread was dirty and had to get another one. There was a fly in the room upon arriving. The bathroom had dried (who knows what) on the counter. The room had appeared to not be cleaned for a while. The AC did NOT work correctly. Woke up at 2am to the ac not running at all. Messed with it for about 30 minutes unplugged the unit and it started to work. AC went out again about an hour later. Pool was closed , which was fine, we only stayed 1 night. Would not recommend. less
Sam Patel, General Manager at Best Western Red Carpet Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
If I can provide any assistance, please don't hesitate to contact me directly at 806-364-0540.
Best Western Red Carpet Inn