Best Western Raphael Hotel Altona

Praesident-Krahn-Strasse 13, Hamburg, 22765, Germany
based on 206 reviews Trip Advisor Logo
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Best Western Raphael Hotel Altona

Welcome to the Best Western Raphael Hotel Altona - a modern and comfortable city hotel with a personal touch. Right in the centre - close to the port, theatres, musicals, shopping and sightseeing - the hotel is in the trendy Altona-Ottensen district show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Raphael Hotel Altona

Traveller Overview:
4.0 Rating: 206 reviews
Excellent 16%
Very Good 57%
Average 21%
Poor 3%
Terrible 0%
Rating

Pantelis2017, wrote review 08/11/2019

Very good business hotel

Very good business hotel when visiting Hamburg close to the metro and in a nice area... The hotel is clean and the breakfast and people working in the hotel very decent! They also have good retention ... more

Owner Response
ChristianLembke, Verkauf at Best Western Raphael Hotel Altona, responded to this review
Dear Pantelis2017, Thank you very much for your great evaluation of our hotel. We are happy that you enjoyed your stay with us! Furthermore we are also glad to read that you were satisfied with our service. We hope to welcome you back again and send you best wishes, your team from Best Western Raphael Hotel Altona
Rating

852jakubd, wrote review 26/10/2019

Very good and comfortable hotel in Altona

Well arranged and very well manned place. Helpful and caring staff. Some rooms are on the small side, however the bigger ones are perfect. Very comfortable and enjoyable. One point to note - lack of a... more

Owner Response
ChristianLembke, Verkauf at Best Western Raphael Hotel Altona, responded to this review
Dear Jakub D, Thank you for taking the time to share your feedback with us. We hope to see you again in the near future. Best regards your team from Best Western Raphael Hotel Altona
Rating

JohnP8016, wrote review 19/12/2018

Friendly Hotel near Altona Station

This is a pleasant, clean and comfortable three star hotel. The room had a quirky design. The bathroom was roomy. The room furniture formed a kind of arch over the room entrance and was well enhans... more

Owner Response
ChristianLembke, verkauf at Best Western Raphael Hotel Altona, responded to this review
Dear JohnP8016, Thank you very much for your great feedback. Hopefully see you soon again in Hamburg Altona! Sincerely, your team at the Best Western Raphael Hotel Altona
Rating

whyayepet, wrote review 10/07/2018

Good in parts

Picked this hotel for location as seeing #clapton in the nearby arena. Hotel is functional clean and tidy but noisy as close to railway lines and blackout curtains didn’t close so not the best of nigh... more

Owner Response
ChristianLembke, Manager at Best Western Raphael Hotel Altona, responded to this review
Dear Guest, Thank you for taking the time to share your feedback with us. Yes, the train station 'Hamburg-Altona' is just 100m away from our hotel. We apologize for the inconvenience. I am sorry to contradict but our blackout curtains close in every room. We checked it again. It would be a pleasure for us to welcome you again. Best regards from Hamburg, your team from the Best Western Raphael Hotel Altona
Rating

GardenFanGeorgia, wrote review 16/06/2018

Good Hotel Near Altona Train Station

We enjoyed our stay and appreciated the helpful staff, clean room, and convenient location. Lots of shops —including restaurants, bakeries, and grocery stores—nearby. Priced modestly and 5 minutes wal... more

Owner Response
ChristianLembke, Manager at Best Western Raphael Hotel Altona, responded to this review
Dear GardenFanGeorgia, Thank you for taking the time to share your feedback with us. We are glad that you enjoyed your stay and enjoy our location. We hope to see you again very soon. Sincerely, your team from the BEST WESTERN Raphael Hotel Altona