We are from the east coast and were traveling through South Dakota. While staff were wearing masks, many were below their noses. Front desk staff removed their mask to speak with us. When we entered the lobby, over 10 people were congregated with no masks. Two other parties were checked in ahead of us with no masks, and staff said nothing to anyone (despite signs that masks were required). Given Best Western's stated policy that they will be following safety protocols, we were extremely disappointed with the safety here. We stayed at 16 hotels across the US, and this was the only one where we felt really unsafe. less