Over my time in attending various conferences with my husband in South Dakota I've learned to not get overly excited about hotels that bear the Ramkota name. I usually love Best Westerns, but not when... more
Over my time in attending various conferences with my husband in South Dakota I've learned to not get overly excited about hotels that bear the Ramkota name. I usually love Best Westerns, but not when they are paired with Ramkota. We stayed here because this is where my husbands conference was being held. The whole place is an absolute maze as it's just building after building attached together. The rooms are really showing their age, and it's a little weird to have a sliding glass door that just opens to the parking lot. I understand the courtyard rooms having a sliding glass door, but our room over looking the parking lot on ground level was just creepy. So many people would walk past all the time that I had to just keep the curtains closed so I didn't have random strangers just looking in. One nice feature of the hotel is that they have an onsite restaurant (Minerva's), but due to this, they don't offer a free breakfast. They also have two separate pool area, one standard pool that also has a small kiddie pool and hot tub, and then a waterpark area across the hall. Since they do have a waterpark, they ask all guests using either pool area to wear a wrist band so that they know you are a paying guest. The other nice thing was if you are traveling with a furry friend they had dog bags right out in the courtyard so that you could have a nice area for your dog to relieve themselves. Even if we have a conference here again, I plan to stay elsewhere as there are nicer hotels for a cheaper price that I could stay and also have breakfast included. less
WLampert, General Manager at Best Western Ramkota Hotel, responded to this review
Thank you for your recent review.
I appreciate you pointing out areas for improvement. We have recently remodeled every hotel room and meting room onsite but we understand that not everyone's taste are not the same and I want to apologize that the rooms did not meet your modern taste. We strive extremely hard to insure each and every guest that walk through our doors leave with a favorable impression of the Best Western Ramkota. Whether it's the Rapid City Best Western Ramkota, the Sioux Falls Best Western Ramkota, the Pierre Ramkota, ect. However, on occasion we fall short of the goals we set forth for ourselves and I want to apologies to you for that lapse.
I hope you will give us a second chance to redeem ourselves to you.