This hotel is nicely remodeled, the rooms a nice and overall the employees are friendly. However it's all in the details. Non of the rooms on the 1st floor have doors that close automatically. The doors are thin, when someone near me opened/closed their door it sounded like my door was being opened. The exterior door which should be locked, doesn't close with out some extra effort. I brought this to the attention of the front desk person on Thur (22NOV18), now on Sat, it is still not closing. Security of a property is one of my top concerns. The toilet in my room continuously runs, a simple fix of tightening the chain of the flusher would fix this. The people cleaning this room should have brought this to the attention of maintenance, how much money is running down the drain?
There is a really nice Free breakfast provided. On Fri Sheryl, Tujuane and Heather were taking care of making sure everything was filled, and tables cleared. Very attentive with good choices of breakfast items.
Melanie? (name obtained from restaurant staff as her name badge was always covered by her hair)(long reddish/brown hair with glasses) on Sat, seemed to be inconvenienced to be at work. She did not smile, seemed like it was an issue for her to go get coffee for me in the lobby. Nothing more than "there you go" when she returned with it after about 10 min, no eye contact, no smile, no enjoy your coffee. Again it's more than just nicely remodeled halls and rooms, it's the little things that make or not make your hotel a nice place to stay.
One final tip for those that don't like to do stairs, I did not see an elevator. If stairs might be an issue for you make sure to get a room on the first floor. less