Complementary breakfast with a special surprise
03/12/2018 Donald R, Lakewood, United States
After a long drive that ended well after dark with snow blowing across the highway, it was such a pleasure to discover this property that was only about 30 seconds off of the freeway. However, even t... more
After a long drive that ended well after dark with snow blowing across the highway, it was such a pleasure to discover this property that was only about 30 seconds off of the freeway. However, even though my window faced the freeway, the room was wonderfully quiet. Everything about the property was clean, convenient, and well maintained and the staff were friendly, none of which was a surprise. Best Western properties are very consistent in providing a high level of quality and service. The big surprise about the Rambler was their made-to-order hot breakfast. I entered the breakfast area at 6 AM and was just beginning to survey the offerings when up popped Lorenzo from behind a counter that I had not yet noticed. He asked if I would like a hot and fresh breakfast burrito and then offered a choice of ingredients. In my opinion, a breakfast burrito is just about the perfect breakfast food but you never see one offered as a complementary breakfast item. Lorenzo had it ready within minutes and it was one of the best breakfast burritos I've had in a really long time. Kudos to Lorenzo and the rest of the Rambler staff for providing a very pleasant stay and the latest example of why I like the Best Western chain. You never know what you're going to get when you arrive at a property you haven't visited before, but you always know it will be nice and there's often some new or clever wrinkle on the typical hotel stay. less
Diana C, General Manager at Best Western Rambler, responded to this review
Thank you so much, I cant tell you how much it means to us to have such a great review. We really appreciate our guests and hope they return. I will let our staff know of your great review. They are all just a great part of our team.