Best Western Rama Inn

Ephrata is an out of the way town in eastern Washington. I wasn't expecting to find this modern, very clean hotel with all the usual and expected amenities. Room was very nice, very clean, and very quiet. We were very pleased with our stay, and I would definitely recommend this hotel for its location, cleanliness and comfort, as well as the very friendly and helpful staff. less

After a bad experience at the Liberty Lake location over the 4th of July weekend, this location was a pleasant surprise. My son and I shared a king room. We were there for the Babe Ruth state playoffs. Room was relatively large and comfortable. Very clean and up-to-date. My only complaint was the bed which felt like sleeping on a sheet of plywood. At one point, I reached down and touched the mattress to determine if there was actually any padding... For a moment, I thought we might be sleeping on the box spring. Others in our group did not have a similar experience with their beds. Our room was 225 for those interested... Breakfast was great. Especially the eggs with salsa and cheese folded in. Unfortunately for the boys, the pool had been drained prior to our arrival. Overall a great experience and recommended. less

A very poor stay! Although the staff was cordial they were absolutely unresponsive! On returning to the hotel after a wedding we found the hotel doors, although card keyed, locked. As the hotel's parking lot is located at the opposite end of the building this required about a hundred yard walk from where we parked to the lobby and then a walk back down to our room at the other end of the building near where we parked. On noting this to the evening staff I got more or less "This is the way it is." As walking is painful for me I found this take it or leave it attitude poor at best. Sunday morning we went down to breakfast at 9 AM only to find no food, not even scraps. It was obvious that they had started shutting down around 8:30 AM. The person running the breakfast (and the front desk) told us breakfast closed at 9 AM. However we were told when we checked in that breakfast closed at 9:30 AM. Subsequently three or four other families who were traveling with small children were also told the same thing. Even though we all voiced the same concern the person running the breakfast just smiled as she continued to shut everything down. It was very obvious that she didn't give a d*** about the hotel's guests. I would avoid this hotel at all costs. It is obvious by their egregious behavior that their guest's comfort is not a priority to them. less

I've been staying at various hotels and so far staying at Best Western was the best experience thus far. It was a fast check-in and speedy check-out. I'm definitely going to be using Best Western hotels again for my future stays. less

Forgot the girls name but she was blond and had a feather tattoo on her forearm. Her and the other stuff made this stay great. The staff at night were also friendly and very helpful! There was someone around at all times to help out, really cool! less