Best Western Rama Inn

1818 Basin Street SW, Ephrata, Washington, 98823-2100, United States
based on 251 reviews Trip Advisor Logo
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Best Western Rama Inn

Welcome to Best Western Rama Inn!

Guests come from around the world to explore the beauty of Grand Coule Dam, just minutes away from our comfortable Ephrata hotel.

However, others are here for a fantastic concert at the Gorge Amphit show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1818 Basin Street SW, Ephrata, Washington, 98823-2100, United States

Reviews of Best Western Rama Inn

Traveller Overview:
4.0 Rating: 251 reviews
Excellent 53%
Very Good 29%
Average 9%
Poor 3%
Terrible 4%
Rating

IslandSistah, wrote review 19/04/2021

Best Place to stay in Ephrata

Property well maintained and Very Clean! Everything you expect from staying at Best Western, it will not disappoint. Large parking lot if you are towing a boat as we did, and its well lit too. Front ... more

Rating

U1740VMrobinp, wrote review 10/03/2021

Worst Best Western in the Nation!

I am completely disgusted with the management, staff and cleanliness of this hotel! Our room reeked of cigarettes every time the fan/heater came on, there were numerous water stains on the ceiling, a... more

Owner Response
, General Manager at Best Western Rama Inn, responded to this review
I'm not sure as to whom you are? Or if you even stayed with us here in Ephrata, But It would be welcomed if you were to take up any issues you have had with the management here at the property. Please feel free to contact us anytime. I have spoke with every single one of my staff this morning, and they have yet to say that they would speak to you or any of our guest in this manner. This is not how we treat our guests, and I'm hoping that you are able to contact us ASAP to resolve all the concerns that you may have had here. With no name or date of stay I am unable to preform a investigation. Looking forward to helping and specking with whom ever you soon.
Rating

JMD425, wrote review 07/03/2021

Wonderful stay

Every bit of our visit exceeded our expectations, from the friendly warm welcome at the reception desk, to our spotless room, and abundant tasty breakfast. (The Covid safe breakfast was in a To Go ba... more

Owner Response
, General Manager at Best Western Rama Inn, responded to this review
Thank you for such kind words, And thank you for staying at our hotel, and please feel welcome to join us again. May you have safe travels
Rating

griffinpAZ, wrote review 21/02/2021

Nice place

Was recommended by many locals in the area and said it’s the best in town. We stayed for 4 nights comfortably visiting family. Started out rocky but Victoria at the front desk saved the day and made ... more

Owner Response
, General Manager at Best Western Rama Inn, responded to this review
Thank you for staying, glad you we are able to stay with us. Yes Dusty has only been with us a couple weeks, he has a few more days of training needed, but he's getting there. Thank you for your feedback. And I would like to know more of the ASST. Mgr. you have spoke of. Please contact me if can and I would like more details so I that I can address any concerns you or others may have. I will forward on this review to Victoria and the other staff at our next meeting , And thank you for staying and may you safe travels.
Rating

Sightseer00374082614, wrote review 02/02/2021

Very nice place to stay

The Best Western is excellent, very clean and resort quality. The room was very nice. The staff a wonderful people, and are very helpful. The breakfast even though in a bag was good. The grounds are w... more

Owner Response
, General Manager at Best Western Rama Inn, responded to this review
Thank you for all the kind words , and thank you for staying with us , please come join us again if ever in the area. May and you always have safe travels