Best Western Queens Hotel Pforzheim-Niefern

Pforzheimer Strasse 52, Niefern, 75223, Germany
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Best Western Queens Hotel Pforzheim-Niefern

The Best Western Queens Hotel Pforzheim-Niefern is easily accessible by car (motorway A8 is 500 m away). We are located between Stuttgart and Karlsruhe near the "Town of Gold" Pforzheim with lots of sights, jewelry museum and shopping just to name a show more

Pets not accepted
Check-in & Check out14:00:00 | 12:00:00

Reviews of Best Western Queens Hotel Pforzheim-Niefern

Traveller Overview:
4.0 Rating: 207 reviews
Excellent 33%
Very Good 44%
Average 18%
Poor 3%
Terrible 1%
Rating

ravi4travel, wrote review 09/10/2019

Impersonal and unhelpful front desk staff, not customer service-oriented

I stayed in this hotel for one night. the person at the front desk was an example of a very bad service person. He did not care about my request for a quiet room and just gave me the pre-assigned ro... more

Rating

642GaryW, wrote review 11/09/2019

Much improved

A one night business stay, I was last here over 12 years ago and it’s much improved. Lovely modern clean room. Everything seemed new windows furniture bathroom etc. Clean functional and a walk in show... more

Rating

thevenetiantraveler, wrote review 01/08/2019

Clean and confortable

Easy access location, as it is nearby the autobahn. International concierge, italian speaking as well, just in case. Quite room and decent food, whom price is a bit expensive but on the average with o... more

Rating

Martin R, wrote review 23/05/2018

Routine business trip

Room was very spacious and clean but had a peculiar musty smell, which I put up with as I was only there one night. I was with 3 colleagues who were accommodated in the newer section of the hotel. I ... more

Owner Response
Gaestebetreuung, Leiter Gästebetreuung at Best Western Queens Hotel Pforzheim-Niefern, responded to this review
thank you very much for your time to give us a review and we do apologize for any inconvenience during your stay. Please let us know next time as soon as possible, if you have any problems with your room, and we will do our very best do solve the problem. I hope we will be able to welcome you again soon!
Rating

thumper02, wrote review 14/02/2018

What a difference a year makes !!!

We always try and stay at this hotel on our way or way back from the snow. On this occasion it was an utter and complete disappointment. Unloaded our bags into Reception and then discussion took p... more