This hotel is not just tired - it's totally exhausted.
14/07/2015 pammy124, Aberdeen, United Kingdom
My daughter and I decided to spend a night in Perth en route back to Aberdeen and I decided to book the Best Western Queen's Hotel as I felt that Best Westerns were of a standard and that the Spa faci... more
My daughter and I decided to spend a night in Perth en route back to Aberdeen and I decided to book the Best Western Queen's Hotel as I felt that Best Westerns were of a standard and that the Spa facilities would be a bonus.
On entering the hotel, my first impression was that the reception area was dingy and dated but we were greeted by a friendly receptionist who directed us to our room - 314 on the 3rd floor.
This room was beyond belief. It had no redeeming features whatsoever - it was small, the furniture was appalling and mismatched, the beds were extremely uncomfortable and the décor was abysmal. Within 2 minutes, we had decided that we would head home if there was nothing better on offer.
We went back to reception and were offered an alternative which admittedly was an improvement, although still dated. When I expressed surprise at this being a Best Western, I was told that the hotel is inspected annually by BW but I'm sure that the inspectors haven't been near room 314!
Breakfast the next morning was ok - a dark breakfast room with no atmosphere and mediocre food.
The public areas of this hotel are dated, dingy and shabby with threadbare patches of carpet and awful décor and furnishings. It is crying out for some investment and I was extremely disappointed that my night away with my daughter was such a let-down. Best Western's slogan is 'Hotels with Personality' - what a joke! less