Best Western Queens Hotel

We visited for afternoon tea. By far the poorest I have had. The cakes were stodgy and not very inventive. Lacked flavour. Sandwiches can only be described as disgusting. Scone was dry. If you are looking for good food then avoid this like the plague.... less

Some people would complain about the creak in the floors but it just adds to the character of the place and whilst it's not a modern building it was pleasant and clean and was getting painted when we visited. The hotel is really handy for the train station and the bus station as its across from either but there was no noise that we could here. The hotel car park is not on the actual premises but the property next door. The staff were great, really chatty, helpful and informative. Our room was a good size as was the bathroom. The leisure facilities were also impressive for the size of the hotel, gym spread over two rooms, nice size pool and both the steam and sauna rooms. The only thing we would say is that if the pool was busy there wouldn't be enough seats poolside by all in all a really decent hotel to stop, recharge and explore Perth or wider afield. less

A good warm welcome on arrival and was advised that if I wasn't happy with the room to come back to reception. Once in the room it was clean and tidy but very dated in urgent need of an upgrade. Our evening was a bit of a hit and miss with both of our starters needing returned, one for being cold and ther for being overseasoned. The waiter handled all of this well and remainder of the meal was okay. Bed was reasonably comfortable and we slept not bad. Our breakfast service was not great and the person taking the orders was a little loud and we heard everyone in the dining room's breakfast order. Willing to try here again after they upgrade the rooms as it is in a reasonable location for walking into the centre and it is next to the railway station. less

Room was lovely,clean hotel,excellent leisure facilities. Food was brilliant, every staff member we encountered was polite and friendly. Great location for getting around perth. Will definetly be back. less

Could see the Hotel was retro from the outside but I liked this and was looking forward to checking in. Disappointingly the first room I was allocated stunk of cigarettes so I had to ask to be moved (would've though the cleaning staff may have noticed this, it's a non-smoking hotel). My new room was still very dated, as is the rest of the hotel - needs a refurb. The carpet had some stains on it but there was no horrible smell thank goodness so I made do. Dinner was very nice, good service. I was awoken at 530am with constant noise of other guests going along the corridor with their luggage and travelling up and down the stairs. Breakfast was very nice and again the service in there was good. I reported the noise issue to reception when I checked out and got an apology but no good will gesture or any form of compo. The reason I booked this hotel above others was because it had a nice pool and sauna, however if I was to stay in Perth again I would opt to forgo the pool/sauna and book a hotel in a better condition. I would not return and would not recommend to others. less