03/03/2019 CindyPL, New York City, New York
This hotel is overpriced for what they offer. The rooms were so small and such a small bathroom and it takes forever to wait for the elevator. However the staff were friendly. I would never go back he... more
This hotel is overpriced for what they offer. The rooms were so small and such a small bathroom and it takes forever to wait for the elevator. However the staff were friendly. I would never go back here again. less
Exploration753625, General Manager at Best Western Queens Gold Coast, responded to this review
We are sorry to hear that you did not enjoy your stay with us, Cindy. It is our goal to ensure that each guest has a great experience with us.
Thank you for your kind words for our staff. They work diligently to provide courteous and helpful customer service each day. We are happy this shone through.
We are conveniently located in the heart of Bayside, Queens. Here you will find that we are in close proximity to both major NYC airports, a wide variety of public transportation, including the long Island rail Road, which can bring you right into Manhattan is just 25 minutes. Should you choose to stay local, we are near great dining and shopping. You can find everything you need here.
We offer our guests complimentary breakfast each morning, with hot and cold selections to choose from, fresh fruit, breads and pastries, yogurt, coffee and tea. We also offer our guests complimentary parking. As one of the few hotels in the city to do so, many of our guests find this a plus while staying with us. There is an on-site restaurant should you choose to stay on property, for your convenience. We have a small gym for our guests to utilize, should they be interested.
Our guest rooms are cosy with some of the creature comforts of home, like a Keurig coffee maker, refrigerator and microwave, to help make you stay a bit more comfortable. Your room should be your oasis to return to at the end of the day and we strive to create this experience.
If there is anything else we could have done to make your stay better, please feel free to reach out to me directly, Cathy De Lucia 718.631.4900 or firstname.lastname@example.org. We hope that you will provide us another opportunity to provide you with a five star experience and change your mind.