Amazing!!! easy walk to the Open(which is why I'm there). Fanny at the Front Desk is incredible!!! She(& Manager Frank) helped me out HUGE both this year & last. i got scammed by the booking site i used last year & drove from NH to the Hotel, only to find that there were 2 rooms in my name, but neither were paid for(although i DID already pay for the 1 i needed). they clearly could see i was in panic mode, as my credit card was on freeze due to suspicious activity in another country(due the to the travel site i used). they helped me sort it all out & in time for me to be able to relax for a bit before heading over to The Open for the night. and this year, they both recognized me from the last few years & Fanny especially was so friendly & welcoming! it's a nice feeling to be kind of a "regular" at a place that you only go to once a year. She got me in early & kindly printed out the Open schedule each day(for free). The other staff i dealt with were equally nice & helpful as well. and parking, considering the city, perfect! there's a LAZ garage right across the street. it's only $25 a day & safe/secure underground. it's technically on Roosevelt, but there's an elevator that takes you to the street level & you're looking right at the hotel. perfect! the hotel technically has 3 spots right out front for the same price, but those aren't always available. however, the hotel will give you an easy map to go around the block to get into the parking garage. rooms have always been clean, & because Fanny knows i drive all the way down from NH, she always gives me a quiet room away from the rest(bonus). i always find hotels a means to an end, in the sense that i'm there to do something else(in my case, the US Open). so i just need a quiet, comfortable place to crash in between my adventures in awesomeness w/good people there to help me out if needed & the Best Western Queens Court Hotel(w/Fanny & Frank) is definitely that!!!! less