If it is not about I have a $50 BW gift card from the BW summer promotion, I would have stayed at the Quality Inn just behind the BW. Lobby was unusually dark (saving on electric bills perhaps ?) Front desk older Chinese woman wasn't rude, but she wasn't friendly either, no greetings no smile, she is meant to work as a OL in an office rather than in a hotel facing people. I was giving just one room key, no room key card holder, she just put a sticker with my room number on the key card, and another sticker with a bunch of numbers presumably that's the password for wifi, really tacky (saving on key card holders ? but really how much would that cost ?)
Room is on the small side, but it seems like judging from the fire escape path map, the rooms that are facing the street are bigger. The furnishing seems old compare to the Quality Inn behind the BW. Wifi had a really weak signal to simply non-existing, until I read through the hotel property guide in the drawer, I should connect to the network on my floor instead of any network from BW, as it mentioned there are routers at each floor, each router use a different network, once I switched to that then suddenly I get a good signal, I don't understand why they would hide this information ?
Some poster mentioned there is Asian selection for breakfast, well the only thing Asian I can see are just two kinds of bun in a hot dog steamer, vegetable buns and barbecue pork buns. I pick a few so that I can try both but seems like they are just all barbecue pork buns, and they were quite bland. Other than that, they have a pancake machine instead of a waffle machine that you usually see in other 2 stars hotel, and Jimmy Dean's frozen sausage egg and cheese croissant. There was a Chinese guy doing some restocking at the breakfast area, he just starred at me point blank then walk away, no greetings no good morning nothing, just exactly like the woman at check in the day before. The particular person also checked me out when I leave the hotel, I wonder if he is the manager, if he is then I understand why their customer service is so low.
All in all, I would never come back to this hotel, if I come back to this area, I would definitely go back to the Quality Inn just behind the BW, not to mention it seems like Quality is cheaper than BW as well. (BW was charging $143 a night vs Quality was charging $123 a night for my stay, not to mention if you want to print something out from the BW hotel computer next to the front desk, they charge $0.25 per page, absolutely ridiculous !!!) less