Best Western Ptarmigan Lodge

Hotel itself is dated but clean and our room was nice with a balcony and chairs. Bed was comfortable but the location of the ceiling fan in the corner was very odd and not useful. The hotel has 4 separate buildings, happy our visit was during nice weather. Hotel only has a hot tub, no pool. Continental breakfast isn't overwhelming but decent. Highly recommend walking next door to the Arapahoe Cafe to eat. Across the street is Lake Dillon and the amphitheater which I could imagine being loud for guests in the main building. less

I love the location and quiet area where this Best Western is. Everyone is helpful and kind. Although this is an older hotel it is super clean. There grounds are beautiful. I feel very safe in this area. less

This property is wonderful. It's just steps away from beautiful Lake Dillon. I don't think any lodging is closer. There was plenty of parking close to the room, and this was a night they were at full occupancy. The room was well-appointed and immaculately clean. It wasn't huge, but they made smart use of the space. The hotel was no restaurant, but there's one just steps away and many more nearby. Checking in, the customer ahead of me made some silly requests, and the person behind the desk handled her very graciously. My check-in was very fast. The breakfast was the best I ever had from a hotel without a kitchen. The scrambled eggs were a bit overcooked and got rubbery. If I'd been eating at someplace like a Denny's, what I just said would have been a negative comment, but in this case it's a compliment. Normally, hotel eggs can't be rubbery because they're powdered. This place was serving real eggs. Rubbery real eggs are a million times better than any powdered eggs. Often the sausages at hotel breakfasts have a chemical aftertaste, a weird mouth feel, or both. These sausages had a pleasing flavor and an appropriate texture. I also had my pet with me and had no problems. It was a perfect stay in an amazing place. I already have a reservation to go back. less

Clean rooms, friendly staff, perfect location - walking distance to restaurants and events. Location is perfect - right across from Lake Dillon. Lake Dillon Amphitheatre is right across the street - great place for concerts. less

Don't stay here save yourself the headache. Worst customer service all the way around. Both front desk & kitchen staff super rude. For the area not the best stay, glad didn't say longer than a night!!! less