Best Western Prinsen Hotel

Prinsens gade 14-16, Aalborg, 9000, Denmark
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Best Western Prinsen Hotel

Best Western Hotel Prinsen, centrally located in Aalborg city. One minute walk from Aalborg train and bus station. Pick shuttle bus Aalborg Airport stops a few minutes walk from the hotel and runs three times per hour with only a fifteen minute drive show more

Pets not accepted
Check-in & Check out14:00:00 | 11:00:00

Reviews of Best Western Prinsen Hotel

Traveller Overview:
3.5 Rating: 136 reviews
Excellent 21%
Very Good 25%
Average 30%
Poor 16%
Terrible 5%
Rating

P-O_on_Holiday, wrote review 19/09/2019

Nice hotel in the centre of Aalborg

Nice hotel with friendly and helpful staff right in the centre of Aalborg. We got a nice and quiet room offering a good night's sleep and in the morning an o.k. breakfast is being served. If you arriv... more

Owner Response
Prinsen H, Gæsteansvarlig at Best Western Prinsen Hotel, responded to this review
Dear Guest Thank you very much for sharing your feedback with us. We are very happy to hear that you enjoyed your stay here with us and we truly hope you will come back some time. We appreciate you for taking the time to review our hotel, this helps us improve. We wish you a good day Best Regards Reception.
Rating

BoD920, wrote review 23/05/2019

First and last time

If you are on business in Aalborg do not use this hotel. A very tired hotel.. Poor service, front door, front desk, bars is closed behind bars at 2200..major process to check-in after that. The rooms ... more

Owner Response
Prinsen H, Front Office Manager at Best Western Prinsen Hotel, responded to this review
Dear Bo Thank you, for let us know about your experience. We are very sorry but if you look at our hotel descriptions, you will know that we dont have a 24 hour open reception and late arrivals has to be annonced to the frontdesk. Regarding our hotel, yes its true this is a very old, but charming building middle of the city. All the rooms is checked before arrivals, to make sure nothing is missing. Maybe we missed the exstra towel and apologise for that. We are very sorry not to full fill your expectations. We are a 3 star, small hotel. Have a nice summer.
Rating

Go39943741655, wrote review 03/03/2019

Excellent

I have an excellent experience . It was a marvelous stay and the hotel is close to the centrum at which you can find markets shops and restaurants. In addition the hotel is very close to the bus and t... more

Owner Response
Prinsen H, Gæsteansvarlig at Best Western Prinsen Hotel, responded to this review
Dear Guest! Thank you very much for sharing your feedback with us. We are very happy to hear that you enjoyed your stay here with us and we truly hope you will come back some time. We appreciate you for taking the time to review our hotel, this helps us improve. We wish you a good evening. Kind regards, Reception Alice
Rating

Caterina D, wrote review 31/12/2018

Beautiful Hotel in the city center and really Kind Owners

We stayed one night in this hotel and all was Perfect. The owners are very very kind. The Hotel has also the parking and it is in the city center. The breakfast was very good. The room was clean an... more

Owner Response
Prinsen H, Guest Relations Manager at Best Western Prinsen Hotel, responded to this review
Dear Caterina Thank you for staying with us. We appreciate your time and help by completing the survey regarding your recent stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Rating

846brittas, wrote review 12/11/2018

Okay stay, but a bit worn down

The hotel is located close to the central station, and nice enough: friendly staff at checkin, room small but clean, breakfast okay just boring. Everything just feels a but worn down, and there is not... more