Our 2nd Vaca of the Year
08/09/2019 ElizabethCCC, California City, California
Older building, 2-floors, no elevator, no luggage cart anywhere to be found, people were not friendly @ all. @ checkout they three that was @ the desk were to busy talking about some meeting/inspectio... more
Older building, 2-floors, no elevator, no luggage cart anywhere to be found, people were not friendly @ all. @ checkout they three that was @ the desk were to busy talking about some meeting/inspection to as how my stay was. Not to worry "will not stay again".
Pros: Nice room but hardwood floors, chair, table, micro, fridge, coffee, hairdryer, nice pillows, had pool. Bed was so-so
Cons: no carpet, towels & wash cloths were rough, no elevator, fridge didn't get cold the whole time(lady @ desk had 2 come in & turn on soon as we checked in, she said they have some cleaning peeps that turn them off), really why turn them off, it take quite a long time to cool. TELL THEM TO LEAVE THEM ON. less
PrinevilleInn, Manager at Best Western Prineville Inn, responded to this review
I apologize your stay was not all it should have been. We pride ourselves on excellent customer service. We do not have an elevator but we are more than happy to assist with luggage. We have several rooms with the wood flooring but we also have rooms with carpet. We can assign a carpeted room to you if you so like. I hope you will give us another chance in the future to show you our excellence.