Best Western Prima Hotel Wroclaw

This hotel is in the perfect position for the town, my room was lovely, large and clean. The staff were all polite and helpful, breakfast was good with a large choice. I would definitely go there again if I go to Wroclaw again less

Very good location, close to Wroclaw main square. Very clean and tidy. Could do with a lick of paint and a bit of a refurb. There’s a certain “smell” when you first enter the hotel. Nothing unpleasant but a bit damp? I was in room 115. Quite noisy as teams passed but ok during the night or until 05.45. Would I return? If I had to! less

A central but quit hotel with a efficient stuff, justst 10 minutes by foot from the square A big and clean room with a very good breakfast and service. I will recomand to my friends, when next timke in Wroclaw. less

Hotel is in a great location and good value for money, as includes breakfast. Alesandra in reception was absolutely appalling in term of customer service and welcoming .She's argumentative, passive aggressive and downright rude. Bar her, the rest of reception staff were great. less

Great location, just a short stroll off the main old town square. Reception area a little small and dark but to be expected in these old town buildings. Reception staff was welcoming and friendly and even allowed me into the room when I arrived early. Room was clean and had all the facilities I required. I didn’t get an opportunity to try the breakfast as I had an early flight the following morning. I did have a problem on check out where the receptionist asked me for a Credit Card to pay for the room. I explained that the room was pre-paid at time of booking weeks prior, and showed my booking confirmation. At the time he agreed, but then subsequently charge my credit card anyway as I stepped into the Taxi for the Airport. It left a bitter taste in my mouth and marred an otherwise nice stay in this beautiful city. less