Unfortunately, for the third time I am not satisfied with staying at the PRIMA hotel. This time there were no problems with the air conditioning (maybe because it is winter), and at the beginning ever... more
Unfortunately, for the third time I am not satisfied with staying at the PRIMA hotel. This time there were no problems with the air conditioning (maybe because it is winter), and at the beginning everything looked OK. Unfortunately, several annoying problems at the reception spoiled the good impression. List of problems: taxi was not booked for us as requested, the invoice was incorrectly issued, attempts were made to add "bar costs" to the invoice, which were not related to our stay. Not once did we hear the magic word, sorry. Wrocław is a beautiful city and PRIMA hotel is located in perfect place but I think that next time we will stay in another hotel. We have in Poland "three strikes law", but this was the third time already. less