Fantastic Service and Good Sized Rooms
12/07/2018 kkoolnz, Bangkok, Thailand
We stayed one night in a triple room. The beds were very comfortable and the room spacious, but what impressed us the most was the customer service, especially from Ankil at reception. Our room was n... more
We stayed one night in a triple room. The beds were very comfortable and the room spacious, but what impressed us the most was the customer service, especially from Ankil at reception. Our room was not quite ready when we arrived, but our bags were held, and then delivered to our room (with wine as a welcome gift and apology for being late). We then realised we had left a couple of personal possessions behind, promptly phoned the Hotel (after already missing a call), and the items are safe! This does not always happen. I would definitely rate this inner city hotel for anyone wanting safety, customer service, spacious clean rooms and also very central. less
BWPresident_Hotel, Front Office Manager at Best Western President Hotel Auckland, responded to this review
Thank you for your positive feedback. Team and I are delighted to have you stayed with us and had found our hotel rooms and all other facilities up to your standards. We are appreciative of your comments in regards to our helpful staff who always do their best to satisfy our guests and it is highly appreciative to receive high praise for our staff. I too agree with you about our convenient city central location; we are lucky to be positioned in the heart of Auckland city central. We thank you for staying with us and are looking forward to your return in the near future.