Looks clean, friendly staff, but bed bugs
Overall the hotel looked clean and the rooms themselves were decent and all amenities worked and were provided. The staff was super friendly so that was nice and the location is very close to several ... more
Overall the hotel looked clean and the rooms themselves were decent and all amenities worked and were provided. The staff was super friendly so that was nice and the location is very close to several restaurants. However, there are definitely bed bugs, three out of six of us woke up with several bites and I did find a dead one in the shower so they are definitely in there which is gross. The breakfast consisted of apples, bars, and water so I’m not sure if they can really say they offer breakfast? If they didn’t have bed bugs and there was an actual breakfast I would have given it higher ratings. less
BWPHattiesburg, Manager at Best Western Premier University Inn, responded to this review
On behalf of the entire staff here at our facility we would like to thank you for your review and choosing to stay with our property. We do apologize for any inconvenience that occured during your stay. The information given to us within your review has been taken seriously and the room was thoroughly checked after your departure. We thank you for informing us of the incident in your review, this rare incident does not reflect the standards of our hotel or the Best Western brand, and we hope that you would choose to stay with our property again in the future. If we can be of any assistance please feel free to contact the hotel directly.
Best Western Premier of Hattiesburg