Best Western Premier University Inn

132 Plaza Drive, Hattiesburg, Mississippi, 39402, United States
based on 293 reviews Trip Advisor Logo
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Best Western Premier University Inn

Experience comfort and convenience in Hattiesburg at the Best Western Premier University Inn. Located in the business district of Hattiesburg, our hotel is close to numerous office buildings, golf courses and hospitals, and is close to a fantastic ra show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Premier University Inn

Traveller Overview:
4.5 Rating: 293 reviews
Excellent 68%
Very Good 19%
Average 5%
Poor 3%
Terrible 2%
Rating

jkb924, wrote review 22/02/2020

Enjoyable stay, top-notch customer service!

This hotel was more than we expected. The staff were friendly and helpful! You can tell great customer service is a priority. The room was clean and the bed really comfortable. We had a really good ni... more

Rating

B5331LCandrea, wrote review 09/02/2020

NO RESTAURANT/ 2nd floor Stinks of Mold

I checked in to find out the restaurant the hotel advertises as part of the amenities has closed. there is no restaurant here inside the hotel. I checked in at 8pm and had to get in my car to go get f... more

Owner Response
BWPHattiesburg, Manager at Best Western Premier University Inn, responded to this review
Thank you for your feedback regarding your stay here with us. We are disappointed to learn that we could not offer a superior experience for you during your stay here with us. We are sorry to learn that when you arrived at 8pm the Bar/Restaurant had already closed. However, if the bar is to be closed upon any guests arrival we do recommend many options within walking distance or short commute that are close to the hotel, that is if the bar/restaurant is to be closed or if our guest may want to explore their dining options throughout their stay. As far as your room on the 2nd floor we will be conducting a very thorough investigation to ensure that this incident does not occur again, we do take your feedback very seriously and will take every necessary precaution to ensure none of our guest have this experience. We hope you will give our property another chance if you're ever in the hattiesburg area. If we can be of any assistance feel free to call the hotel directly. Thank You,
Rating

audreydB1836EY, wrote review 27/01/2020

Great Help

This hotel was extremely accommodating. I had to change my reservations multiple times, which was quick and easy each time. I would recommend this hotel based on the service alone. Aside from that, th... more

Rating

lizard076, wrote review 02/01/2020

Ratings seem high

The staff was pleasant, but the facility itself is a little lacking. Mold in the shower, weird lighting in the room, a few things broken, and dirty lobby and elevators. It's a mystery how this is rate... more

Rating

rakennedy12, wrote review 07/12/2019

My Business Trips

Excellent customer service in all areas for this hotel. Comfortable beds. All service people were very polite which really makes my stay very enjoyable.. I have probably stayed at this hotel over ... more