Best Western Premier Trocadero la Tour

5 Bis Rue Massenet, Paris, 75116, France
based on 621 reviews Trip Advisor Logo
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Best Western Premier Trocadero la Tour

The Best Western Premier Trocadero La Tour is a charming hotel located just a stones throw from the Champs-Elysees and the Trocadero. In the heart of the prestigious 16th arrondissement, the Best Western Premier Trocadero La Tour welcomes you for a c show more

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Check-in & Check out14:00:00 | 12:00:00

Reviews of Best Western Premier Trocadero la Tour

Traveller Overview:
4.0 Rating: 621 reviews
Excellent 42%
Very Good 36%
Average 13%
Poor 4%
Terrible 3%
Rating

soniawadhwa, wrote review 22/06/2020

Nice stay

It’s in a nice neighborhood but it’s not central It’s near to many major attractions but not all are ‘walking’ near But the hotel itself is cute Elevator is tiny The room was clean Overall a comforta... more

Owner Response
TROCADEROLATOUR, Directeur général at Best Western Premier Trocadero La Tour, responded to this review
Dear Soniawadhwa, Thank you for late comment after stay. It seems, our property left you some pretty good souvenirs. We sincerely hope to welcome you soon again. Stay safe. Thierry DECHAUX Hotel Manager
Rating

northern64, wrote review 04/03/2020

Small but Quaint

We loved our stay at Best Western Trocadéro. The staff were all very friendly. The room was a bit small for 3 adults but we didn’t spend much time in the room so it was fine for us. The bathroom was b... more

Owner Response
TROCADEROLATOUR, Directeur général at Best Western Premier Trocadero La Tour, responded to this review
Dear Giselle, Thank you for taking the time to write your great contribution about our property such a short time after staying with us. We are happy to read that you enjoyed staying with us and in Passy neighborhood. Real village inside Paris, where market, shops and restaurants are just next to our hotel. We understand that Paris bedroom size compare to your country is a challenge. For next trip, you may give a chance to our next room category where the three of you would have much more space for little rate difference. Awaiting to welcoming you again. We remain. Kindest regards Thierry Dechaux – Hotel Manager
Rating

mitamarra7, wrote review 29/02/2020

cozy

The hotel is close to the Eiffel tower and the bus to and from the airport. Nice shops are around. So, room and location were ok, desk person also ok but cleaning not adequate with respect to price. ... more

Owner Response
TROCADEROLATOUR, Directeur général at Best Western Premier Trocadero La Tour, responded to this review
Dear MTIMRR, Thank you for your contribution and comments. Please be assure that our team is dedicated to deliver best service to our guests and attention to the room. As mentioned, hotel is located close from Eiffel Tower, 15 minutes’ walk to the feet or 10 minutes to great photo spot at Trocadero square. Access to airport can be made in several manner from bus, metro, taxi or private transfer. We are always happy to give information with adequate instructions. We shall be happy to welcome you back for your next meeting in the area. We remain. Best regards. Thierry Dechaux – Hotel Manager
Rating

Umulinga, wrote review 16/02/2020

Very small rooms, bad breakfast buffet, needs renovation. Good location

The rooms are very small and really need renovation. The phone in the room was broken so it was difficult to get service. Not a business hotel as there is limited room service and the breakfast is re... more

Owner Response
TROCADEROLATOUR, Directeur général at Best Western Premier Trocadero La Tour, responded to this review
Dear Umulinga, Thank you for your contribution. We regret your comment about our property. We are aware that room size in Paris compare to your city or country is pretty much different. Please note that we still have larger room available. About breakfast, our selection of items is as large as possible for a 41 bedrooms hotel with international travelers. We keep trying to improve and adapt our offer, and would more than happy to listen to your expectations in term of items. We regret your difficulties of food delivery in your room. We do not give access to deliveries person into the room floor for guest safety. For full information, we are always working on renovation, and our 2020 program is running well and is close to the end. We remain at your disposal and hope to have a second chance in order to let you appreciate not only our staff and location. We remain. Best regards. Thierry Dechaux – Hotel Manager
Rating

NjOutandabout, wrote review 27/01/2020

Awful night desk person

The place was excellent minus one male employee(Fadhel) who is of no help. Doesn’t know anything about the neighborhood- gave incorrect information- sent us the wrong way- LOSER! we asked for an extra... more

Owner Response
TROCADEROLATOUR, Directeur général at Best Western Premier Trocadero La Tour, responded to this review
Dear Njoutandabout, Thank you for your comment. We regret your bad experience with a member of our team, who is usually named for good guest quality service. We hope that this matter will not mar our relationship and have the pleasure of welcoming you again. We remain. Best regards. Thierry Dechaux – Hotel Manager