Best Western Premier The Tides

We wanted to try The Tides, because it looked new and interesting. Checking in was quick and easy. Parking is shaded. The best part was seeing the ocean thru clear 'fences' around the pool and the balconies. Breakfast was the usual fare at a Best Western, but the eating areas had high ceilings and the view, again, was fantastic. Our room was great, but it is beginning to show wear in the mattress and the cabinet door that opens to the fridge. Enjoyed the pool, hot tub, and set-ups at the beach. Restaurants and Flora Bama are close by! less

This place was awesome! Five Plus Stars🌟 The complimentary breakfast includes eggs, pastries, pancakes, cereals, sausage, waffles, juice and coffee. It’s served on the 4th floor (the lobby) every morning from 7am-10am. The decor in this hotel is beautiful- it makes it feel that you’re at home. Free parking was a HUGE bonus for us, as we drove our own vehicle. The building is very secure- a key card is required to get into the building from the parking garage, into the stairwells, and into the pool area. No issues whatsoever ever with security while we were there for the week. The staff is so friendly- always asking if you’re finding everything ok or if you need assistance. Five stars for them, as well. They do serve food in the pool area- but we always went to the beach, we didn’t sit by the pool... though it is large, clean and a beautiful area. They even had a band one night, which was cool to hear from the beach. We had an ocean view room- which I highly recommend spending the extra money on- it is worth the view. We sat outside before bed every night listening to the ocean. The beds were really comfortable, the pillows were plush, the comforter was nice and smelled very clean. The entire hotel smelled fresh, actually... even the elevators. Our room contained a coffee maker, a huge closet with a barn-style door (again... the decor in this hotel is so pretty), a fridge, a microwave, a very large glass shower in the bathroom, a couch that could be used as a pullout, a large TV with DishNetwork as the provider, free WiFi, and lots of drawers for clothing storage. It was really everything that we needed for the week. The beach was gorgeous! You just take a few steps through the pool area to get to the hotel’s stair/ramp and you’re on the beach. The sand felt like flour on your feet- they did a great job at making sure the sand was smooth every morning at 7am when they started setting up the chairs and umbrellas. The chairs/umbrellas were run by a 3rd party provider- so you do have to pay for those. Or, you can charge them to your room, like we did. We rented the dual wooden chaise lounges with an umbrella each day- which was $35 per day, but they have other types of chairs that are cheaper. The cushions on our chaise lounges were thick, water resistant and very comfortable. This was our first visit to Gulf Shores and I think this will be our new tradition. The hotel is so close to several amazing restaurants, shopping, and stores- there’s really no reason for us to stay anywhere else. We will, for sure, be staying at The Tides in Orange Beach next year. less

Location is THE best part of this hotel ! Easy access to everything . Publix , Walgreens , Walmart and tons of restaurants all really close by . The decor is beachy and fresh , I love the chalkboard art . The pool is a little small but I love the bar , the live entertainment, the cooler ice shoot . The beach is beautiful white sand , NO trash whatsoever . The rental chairs and umbrellas are so nice and convenient. The staff was very nice and accommodating. Housekeeping was very nice and tidied our room daily. The breakfast area and balcony were the second best thing . The windows and decor are perfect ... my family had such a relaxing four days here .. my few suggestions to make it a 5 star The breakfast would be 5 star If ...1) they had “fresh” fruit 2) individual variety of yogurt 3) change up the hot food daily , maybe do bacon instead of sausage , or potatoes/hashbrowns . 4) maybe add cottage cheese . The parking garage is a little small for an SUV , but it’s free and covered !! Make elevators a little faster :( Loved this place overall and will return first chance we get ! less

New and relatively clean (I say relatively because there was some stuff outside in the hall that needed to be vacuumed but just sat there a couple days and the room wasn’t pristine — but overall feeling of clean!) The bed and sheets were incredibly comfortable. They obviously invested in great bedding. Staff was super helpful. Breakfast very good and overlooking the ocean. It’s a good option if you want a hotel room and not a condo. But everything here is expensive peak season, so it’s not a bargain by any means!! But good value considering comparables. less

The staff was very friendly upon arrival however it did take longer than I would have liked to get checked in. The slow check in is the only complaint while spending the week here. My husband and I always stay here when we visit the gulf coast. less