Best Western Premier The Central Hotel & Conference Center

800 E Park Drive, Harrisburg, Pennsylvania, 17111-2807, United States
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Best Western Premier The Central Hotel & Conference Center

Discover why Harrisburg and Hershey, PA are top travel destinations when you stay at this premier property near Hersheypark and the Farm Show Complex.

With easy access to the Pennsylvania Turnpike, I-81 and I-83, the Best Western Premier The
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
800 E Park Drive, Harrisburg, Pennsylvania, 17111-2807, United States

Reviews of Best Western Premier The Central Hotel & Conference Center

Traveller Overview:
4.5 Rating: 2000 reviews
Excellent 69%
Very Good 21%
Average 6%
Poor 2%
Terrible 0%
Rating

H8643TWjoshuaw, wrote review 12/04/2021

Great staff and great hotel

Our room was very clean. Throughout our stay the staff was carefully and tactfully cleaning and maintaining the hotel and conference center. My family had a great stay and look forward to visiting a... more

Owner Response
Peter Chiccarine, General Manager at Best Western Premier, the Central Hotel & Conference Center, responded to this review
Dear Valued Guest, Thank you so much for taking the time to share your feedback regarding your recent experience with us. Our team is genuine in our efforts to provide memorable experiences for our guests, and we truly appreciate your positive remarks! I will be sure to share your comments with our incredible team of hospitality professionals! Without great people, your experience, and the experience of so many guests, would not be possible! It is through their commitment to hospitality that we are able to exceed the expectations of many! Thank you once again for sharing your positive remarks with the travel community! Stay Well, Peter J. Chiccarine, CHA General Manager | the Central Hotel
Rating

Chris_Ransdell, wrote review 11/04/2021

Finally, a hotel stay where everything came together

As many others have experienced, COVID has had a huge impact on hotels. We've had plenty of stays at various properties, Best Western or other that have had cleanliness concerns or where staffing was... more

Owner Response
Peter Chiccarine, General Manager at Best Western Premier, the Central Hotel & Conference Center, responded to this review
Dear Valued Guest, Thank you for recognizing the outstanding efforts of our incredible, growing team! While we most certainly are not exempt from the challenges the hospitality industry faces today, we are privileged to have a great team of hospitality professionals who work concurrently towards achieving the goal of providing our guests with exceptional experiences. We thank you for your loyalty, and most certainly will share your feedback with our team members who make it happen each and every day! Thank you for providing us with an opportunity to serve you! Best Regards, Peter J. Chiccarine, CHA General Manager | the Central Hotel
Rating

kelmerraji, wrote review 11/04/2021

Not good - at all

The rooms smelt horrible - like a smoker was just in there. The halls smelt of marijuana. The toilet was never clean. Really high hopes, really bad experience. I won’t be staying here again in the fut... more

Owner Response
Peter Chiccarine, General Manager at Best Western Premier, the Central Hotel & Conference Center, responded to this review
Dear Valued Guest, We appreciate your candid remarks regarding your recent uncharacteristic experience with us at the Central Hotel. Our team is steadfast in our efforts to provide consistently clean, well-maintained accommodations; and I genuinely apologize that we fell short on this particular occasion. We are committed to the health and safety of our guests which absolutely includes maintaining a smoke-free environment. All forms of smoking, including vaping, e-cigarettes, and marijuana are prohibited within the building, most especially in our guest rooms. Ultimately, it is our responsibility to ensure that all guest rooms are clean, and fresh, prior to the arrival of a guest. I accept complete responsibility for our oversight of your particular guest room, and I can assure you, our leadership team will continue to actively monitor and immediately address any violation of our property’s smoke-free pledge. I have attempted to reach out to you personally, and hope to have an opportunity to speak with you personally so that I may further share our commitment to hospitality. Kind Regards, Peter J. Chiccarine, CHA General Manager |the Central Hotel
Rating

Sr_bigotes_12, wrote review 08/04/2021

AAA picked a winner

Stopped here on our way back from Florida. Pet friendly, this is one of the best we've found on our trips south from New Hampshire. Roomy and very comfortable, we highly recommend it. O'Reilly's Irish... more

Rating

Y5388QLdavidv, wrote review 06/04/2021

Great stay for our Hershey Park Visit

Clean rooms, friendly staff. Host at the restaurant was not pleasant and did not make a good first impression. Overall a great hotel to stay with kids. Pool was good but needed to be cleaned. Arcade w... more

Owner Response
Peter Chiccarine, General Manager at Best Western Premier, the Central Hotel & Conference Center, responded to this review
Dear Valued Guest, We appreciate your sincere feedback regarding your recent overnight stay at the Central Hotel while visiting nearby HersheyPark! Our convenient location to Hershey, full-service amenities, and experienced hospitality professionals truly differentiate us from alternate accommodations in the area! We especially thank you for recognizing our clean guest rooms, game room, heated indoor pool, and friendly team! We genuinely value the observations, and remarks of our guests, as it provides us insight into areas of opportunity! I am confident our team will leverage your specific feedback concerning our first impression in O’Reilly’s to continue to train and develop our team members. We look forward to an opportunity to serve you again in the future, and thank you again for sharing your experience with the travel community! Stay Well, Peter J. Chiccarine, CHA General Manager | the Central Hotel