15/07/2018 Lena D, New York City, New York
My partner and i booked BW online . we arrived to the best western after a bad experience at another hotel in bangkok. Everyone in the lobby was pleasant and greeted us with smiles. The hotel decor wa... more
My partner and i booked BW online . we arrived to the best western after a bad experience at another hotel in bangkok. Everyone in the lobby was pleasant and greeted us with smiles. The hotel decor was very modern and clean. Fragrance was welcoming. Check in was a breeze, the receptionist informed us that the hotel is full booked so they are upgrading are room from the premier king to the premier king studio. OMG! We greatly appreciated the upgrade. She explain free breakfast and rooftop pool. When we arrived to room beautiful, you walked into the living room area, when we reach the bedroom everything perfect. They have a system with the lighting which is cool. (warming setting). The bed was super comfortable, the shower pressure was amazing. We order room service which arrived quickly. We were happy to stay in the room the rest of the night. The next day we visit the roof top pool area, small and cute. Overall the BW was a good experience and i enjoyed my stay.. thank you. less
BWPsukhumvit, Manager at Best Western Premier Sukhumvit, responded to this review
Dear. Lena D
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +66 (0)2 256 0677.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Guest Relation Duty Manager