We have been for the 4th time here, only because of its close proximity to the hospital, and friendly staff. Average room, good size though. But maintenance by hotel is rather poor. Lights in the room has always been poor and challenging for us, as the whole room is designed in dark colours, the hotel lying next to another building receiving no light. Light switches are modern and not enough lit where needed. We always strive to get some adequate lighting. Badly rusty bin, broken towel hook, dodgy unstable toilet roll holder, malfunctioning charging points. Breakfast is simple, healthy but not enough for vegetarians. The ‘egg’ lady is always jovial, staff very friendly and helpful. Fruits and salad attracts a lot of fruit flies, but no one does anything about it! Although, fruit flies are relatively harmless, but flies are flies. And many customers stay here for medical reasons, and undergoing treatment, so are vulnerable to any infections. The hotel needs a good freshening up and review many areas where immediate revamping is needed. None of the USB nor the charging point work. Luckily, we have brought our own. A big alarm clock sit in front of the bed with no use and disturbing light.
Overall, it’s a very convenient hotel for accessing the hospital, and relatively quiet spot too, with good discrete staff. But just as the customers have to put up with all other bits, the management should look after the place better, and kindly NO ULTRA design unless the designer has made use of what he/she designs, to find out that it doesn’t work. Simple, bright, clean lines, NO dark grey tiles in a poorly lit bathroom, and black curtains! Blackout is important for the glare in BKK but not black curtains in a dark poky badly lit room. less