The only Outstanding Hotel in solo to stay in or just staycation.
I stay with my family for 5 nights 6 days at best western premier solo baru on Junior suite room, the room its very huge. With comfortable sofa and working table. Our kids so love the bathtub and the ... more
I stay with my family for 5 nights 6 days at best western premier solo baru on Junior suite room, the room its very huge. With comfortable sofa and working table. Our kids so love the bathtub and the view. The concep of this hotel is so modern, the service is outstanding.
The price is value for money, they give me special price when i stay there for longstay, They also have complimentary snack and drink in the minibar.
The buffet Breakfast in crystal saphire is very wonderful buffet with many local and international food choice. Especially the dimsum is very tasty. The Lady welcoming staff in the restaurant also very nice and helpfull. She realy have a very outstanding service to the guest.
But Only the man with glasses on tea and coffe stand who is very rude and not polite, because everytime i ask a tea tarik or a flavored tea he always say he dont have or finnish, i see he can make it for other guest but only when im ask he always refuse for serve me that. in my opinion he just lazy to make it for me or judge me on my style.
That kind of man actually should be fired because he just will make this service from amazing best western Hotel looks Bad.
The bar in the lobby is also have a profesional bartender he know alot of wine.
The swimming pool was so wonderful, they have infinity pool and kids pool our kids so love to spend time in the swimming pool. They always so excited to spend time in the swimming pool.
Check in and check out also so fast realy not wasting my time, the reception all so profesional and outstanding. They so helpful and realy customer oriented.
The good thing of this hotel they have kidsclub and spa so when your kids bussy playing you can spend time enjoy the spa in front of the kids club.
But the most outstanding from this hotel is the staff they realy helpful and customer oriented also profesional. They realy helpful for guest needed. The housekeeping do their job very well on our room. They are honest people and very responsible for their work. They do amazing work in our room.
Room service is one of the facility you should try in this hotel. They realy have a delicious food. Its an outstanding food they serve here. Its realy value for money and taste realy delicious, i recommend try the special fried rice. What a double thumbs up for that food.
The location is very well welcome, next to the mall and many food choice also in the mall if you bored.
Overal of this hotel is very recommend to stay in when you go to solo or just need a staycation in solo. Forget it another hotel because this hotel is the only outstanding the facility and the service in solo city. less
Best Western Premier Solo Baru, Owner at Best Western Premier Solo Baru, responded to this review
Dear Respected Dimasschon
Warmest greeting from Best Western Premier Solo Baru
Thank you for taking the time to let everyone know you had a wonderful stay at Best Western Premier Solo Baru.
The satisfaction of our guests has highest priority. We make an effort to offer our guests an excellent service at the Best Western PremierSolo Baru. We are very pleased to read your comment about our pleasant and comfortable room and also great breakfast.
We were overwhelmed and quite honored that you were mentioned our excellent and efficient service. All of those compliments are only showing of how much you enjoyed your time with us and I will be sure to pass your positive comments on to our staff who love to know they made an impact.
It would be our pleasure to welcome you again soon and are looking forward to your next visit in Best Western Premier Solo Baru and hope we can prove our high standard of hospitality again.
Best Regards,
Fahrurrazi
General Manager