Good airport hotel
10/06/2019 Barry B, London, United Kingdom
We didn’t expect too much from a chain hotel, but were pleasantly surprised by this Best Western. Our main criticism was due partly our own fault: we didn’t spot on the hotel website that we had to b... more
We didn’t expect too much from a chain hotel, but were pleasantly surprised by this Best Western. Our main criticism was due partly our own fault: we didn’t spot on the hotel website that we had to book the free shuttle from the airport, and ended up with a taxi. But it was fine on the return journey.
We had an adequate room, with a reasonable bathroom, but the carpet wasn’t as clean as it could be. It was quiet and comfortable, and we slept well.
We ate dinner in the restaurant, which was very good although quite expensive. (The hotel location, on a network of main roads near the airport, meant that it wasn’t feasible to go out and find an alternative.) Again, the breakfast buffet was vast, with an enormous selection. less
SvetoslavPanev, General Manager at Best Western Premier Sofia Airport Hotel, responded to this review
thank you for your welcome and friendly feedback.
It is a pleasure for us to provide outstanding service to our guests. We strive to improve every day and we are very glad see the results out of our efforts. I will take immediate care about your suggestions.
Please, don't hesitate to come back in our hotel once again.
Thank you for being a loyal guest to Best Western.