Best Western Premier Sofia Airport Hotel

11 Brussels, Boulevard, Sofia, 1592, Bulgaria
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Best Western Premier Sofia Airport Hotel

With a prime location, modern facilities, the latest technology, well-known brand, high quality standards, a well-trained and eager to serve you, the Best Western Premier Sofia Airport Hotel has it all. The new, upscale, 4 Star Best Western Premier S show more

Pets not accepted
Check-in & Check out14:00:00 | 12:00:00
11 Brussels, Boulevard, Sofia, 1592, Bulgaria

Reviews of Best Western Premier Sofia Airport Hotel

Traveller Overview:
4.5 Rating: 422 reviews
Excellent 57%
Very Good 28%
Average 8%
Poor 3%
Terrible 2%
Rating

dianasA5395KY, wrote review 04/07/2021

Best hotel in Sofia with the most amazing staff

I had the pleasure of staying in Best western Premier hotel Sofia for few days so far and it was the most amazing experience. For me it is really important who I surround with and and the staff is am... more

Owner Response
Svetoslav Panev, General Manager at Best Western Premier Sofia Airport Hotel, responded to this review
Dear Diana, We're delighted to know that you felt "at home" during your stay with us! Thank you so much for such a great review and for recommending us. We strive to provide all necessary services to our guest and I am very happy to see we are in the right path. You are more than welcome to visit us again and don't hesitate to contact us directly. Warm regards from Sofia, Svetoslav Panev General Manager
Rating

EMS141, wrote review 03/07/2021

One overnight

Vey good and clean hotel.Nice parking area good transportation to and from the airport. Very clean rooms and quit . The only two bad things are The guy on the reception Not polite looks like he don’... more

Owner Response
Svetoslav Panev, General Manager at Best Western Premier Sofia Airport Hotel, responded to this review
Dear guest, thank you for your feedback. We value your opinion regarding our property and your comments are very important for us in order to improve our services. I will personally speak with out front office members regarding their level of service. Thank you so much for sharing your experience! Looking forward to welcome you back very soon and see the difference in our service. Svetoslav Panev General Manager
Rating

HristoRK, wrote review 01/07/2021

Awesome new hotel with great buffet breakfast

We stayed at the hotel for three days. Hotel is new/updated and very clean. Very close to the airport. Staff is great. We very much enjoyed the buffet breakfast and Hristo (the person taking care of t... more

Owner Response
Svetoslav Panev, General Manager at Best Western Premier Sofia Airport Hotel, responded to this review
Dear Hristo, thank you so much for your great 5 star rating. We appreciate your honest feedback and positive experience during your stay with us. Please, don't hesitate to visit us once again. We can propose you direct booking whenever you need special rates and free upgrade. Best regards, Svetoslav Panev General Manager
Rating

U8368SXalim, wrote review 29/06/2021

Brilliant hotel and staff

Lovely hotel really close to the airport, mainly I am writing this because of the lovely friendly helpful staff, I am absolutely blown away at how they will bend over backwards for you, I especially w... more

Owner Response
Svetoslav Panev, General Manager at Best Western Premier Sofia Airport Hotel, responded to this review
Dear Xalim, Thank you for sharing your feedback with us regarding your recent stay at our property. Your stay with us is very important and we value your honest feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver even a superior experience. I will personally congratulate Ivan and Chris for their great customer serice. We hope you will come back and see us again soon. We appreciate your loyalty to our brand. My best regards from Sofia, Svetoslav Panev General Manager General Manager
Rating

Victoria P, wrote review 26/06/2021

Great customer service in the restaurant

I arrived too early for check-in and decided to join the buffet breakfast to kill some time. I was pleasantly surprised by a staff member of the hotel who was working on his own in the restaurant and ... more

Owner Response
Svetoslav Panev, General Manager at Best Western Premier Sofia Airport Hotel, responded to this review
Dear Victoria, Thank you so much for your stay with us and for your great comment! It is a pleasure to see your satisfaction and especially after this hard time for all of us. Our main goal is to provide personal service to each guest and I can see we are on the right path. Hristo is our star in F&B department and I will personally congratulate him. His efforts are a great sample for all our staff members and we will try our best to keep this level of service. You are more than welcome to come back to our property. Kind regards from Sofia, Svetoslav Panev General Manager