Best Western Premier Plaza Hotel & Conference Center

620 South Hill Park Drive, Puyallup, Washington, 98373-1423, United States
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Best Western Premier Plaza Hotel & Conference Center

Welcome to the Best Western Premier Plaza Hotel & Conference Center! Many service men and women in town with Joint Base Lewis McChord (JBLM) choose to stay at our Puyallup hotel because of the comfort and convenience. Were also a popular choice for b show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Premier Plaza Hotel & Conference Center

Traveller Overview:
4.5 Rating: 702 reviews
Excellent 68%
Very Good 21%
Average 4%
Poor 3%
Terrible 0%
Rating

marymcgough22, wrote review 06/12/2019

Absolutely Premiere!

Had a fantastic stay. All staff were fantastic and helpful. Lobby was wonderfully decorated. Room was one of the best I have ever stayed in. Stay was so great I almost added another night. Breakfast s... more

Rating

magictackle, wrote review 21/11/2019

Be sure not to forget anything...

you wont get it back. I contacted the hotel 3 days in a row after we returned when realized we left clothes hanging in the closet. I was told by the front desk that nothing was logged in. Messages l... more

Owner Response
Joshua G, General Manager at Best Western Premier Plaza Hotel & Conference Center, responded to this review
Dear magictackle, On behalf of everyone at our hotel, I would like to sincerely apologize that we did not find the items you left behind. I also apologize that we had a breakdown in our processes and did not get back to you in a timely manner after you contacted us regarding your items. We have reached out to you and offered to compensate you for the value of your lost items. We hope to hear back from you soon. Thank you, for choosing to stay with us and leaving feedback about our hotel. I will be using this feedback as a tool to improve our lost and found communication.
Rating

Anthony A, wrote review 05/11/2019

Pet-Friendly Hotel Funeral Service Weekend Family Visit

Excellent Hotel & great accommodations !! Best Western Premier is a Pet-Friendly Hotel In Puyallup, Washington State. Centrally located & five minutes near the funeral home we attended. My wife & I ... more

Owner Response
Joshua G, General Manager at Best Western Premier Plaza Hotel & Conference Center, responded to this review
Dear Anthony, Thank you. We appreciate your feedback and hope that we will see you again under happier circumstances.
Rating

conee210, wrote review 25/10/2019

Be aware

The hotel is very clean and presentable, the rooms are decorated nicely and the staff is very accommodating, however, they were not willing to correct an issue so I took my business elsewhere for my s... more

Owner Response
Joshua G, General Manager at Best Western Premier Plaza Hotel & Conference Center, responded to this review
Dear conee210, Please accept my sincerest apologies for what amounted to a poor experience at our hotel. We strive for excellence and missed the mark here. We will use this experience to better equip ourselves for success.
Rating

Georgette K, wrote review 18/10/2019

This is a great choice for staying in or near Pulluyup.

They provided everything we needed and more. The room was very clean and tastefully decorated. They placed us near a back door (only available to residents) so we could take our two small dogs out in ... more

Owner Response
Joshua G, General Manager at Best Western Premier Plaza Hotel & Conference Center, responded to this review
Dear Georgette, Thank you! We are so happy that we could provide you with a superior stay. We hope to see you again!