Best Western Premier Plaza Hotel & Conference Center

620 South Hill Park Drive, Puyallup, Washington, 98373-1423, United States
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Best Western Premier Plaza Hotel & Conference Center

Welcome to the Best Western Premier Plaza Hotel & Conference Center! Many service men and women in town with Joint Base Lewis McChord (JBLM) choose to stay at our Puyallup hotel because of the comfort and convenience. Were also a popular choice for b show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
620 South Hill Park Drive, Puyallup, Washington, 98373-1423, United States

Reviews of Best Western Premier Plaza Hotel & Conference Center

Traveller Overview:
4.5 Rating: 730 reviews
Excellent 68%
Very Good 21%
Average 5%
Poor 3%
Terrible 1%
Rating

Barbara C, wrote review 09/04/2021

Scary location not a primer hotel at all

Location was next to a goodwill, another hotel and a restaurant right next to a highway. The parking lot had broken glass and needles in it. The room was clean looking to walk in to but once in and lo... more

Rating

SKalaeb S, wrote review 31/03/2021

Elegant

Elegant place does not look like you walked into a.hotel that is beautifully decorated love the light fixtures but disappointed that with covid the swimming pool is still closed next time I guess. And... more

Rating

lodgemusiclady, wrote review 28/03/2021

Quiet night's stay

Our stay was nice, refreshing and the beds were great. We also enjoyed the breakfast. The fitness room was wonderful and had everything I needed for a good workout! The only thing I would have like t... more

Rating

dwjudkins, wrote review 02/03/2021

Dirty Tub and Broken Couch

I got a suite with jetted tub. The tun had dirt and debris coming out of the jets. The couch was in bad shape too. Waste of my money.The bed was as hard as a rock. The part of town is a high crime are... more

Owner Response
Joshua Goshorn, General Manager at Best Western Premier Plaza Hotel & Conference Center, responded to this review
Dear dwjudkins, Please accept my apologies for your poor experience with us. This does not meet our high standards that we hold ourselves to. The issues you encountered were looked at and fixed immediately. Our entire area of Tacoma, Puyallup, Fife, Spanaway and Graham have seen an increase of theft since last summer. It is county wide and not localized to our hotel. Yes, the police department and our hotel ask our guests to head this off at the start, by not leaving anything in your vehicle, so as to save you from the headache of having a vehicle broken into. Thank you, for the feedback. If we did not compensate you before you departed, please contact the hotel and ask for me. Wishing you safe travels.
Rating

571thom, wrote review 03/02/2021

Great Experience

Even amidst the pandemic, this team provided professional care and service. While many services couldn’t be provided (real breakfast with indoor seating) they strived to meet our needs and make the st... more

Owner Response
Joshua Goshorn, General Manager at Best Western Premier Plaza Hotel & Conference Center, responded to this review
Dear 571thom, Thank you, for your feedback. We truly appreciate you choosing us as your hotel. We hope to see you again.