Dirty Tub and Broken Couch
I got a suite with jetted tub. The tun had dirt and debris coming out of the jets. The couch was in bad shape too. Waste of my money.The bed was as hard as a rock. The part of town is a high crime are... more
I got a suite with jetted tub. The tun had dirt and debris coming out of the jets. The couch was in bad shape too. Waste of my money.The bed was as hard as a rock. The part of town is a high crime area. So much so that they have signs advising you remove all valuables from your car. less
Joshua Goshorn, General Manager at Best Western Premier Plaza Hotel & Conference Center, responded to this review
Please accept my apologies for your poor experience with us. This does not meet our high standards that we hold ourselves to. The issues you encountered were looked at and fixed immediately. Our entire area of Tacoma, Puyallup, Fife, Spanaway and Graham have seen an increase of theft since last summer. It is county wide and not localized to our hotel. Yes, the police department and our hotel ask our guests to head this off at the start, by not leaving anything in your vehicle, so as to save you from the headache of having a vehicle broken into.
Thank you, for the feedback. If we did not compensate you before you departed, please contact the hotel and ask for me. Wishing you safe travels.