It’s just ok...!
06/11/2018 NikolosSG, Singapore
After a day out in this rough city, it’s nice to be come back to a safe, clean and modern hotel with facilities that work. Was accorded an early enough check in, grateful for that after a very early s... more
After a day out in this rough city, it’s nice to be come back to a safe, clean and modern hotel with facilities that work. Was accorded an early enough check in, grateful for that after a very early start from Cap Haitien. Front office was efficient and friendly. Suggested Patisserie Marie Bellard which turned out to be a nice respite. No welcome drink as other reviewers had mentioned, though... but no big deal.
Breakfast not included in room rate, and for USD 10, it’s extremely MEDIOCRE and TERRIBLE VALUE... very small selection of toast, cereal, fruits and coffee or tea. The a la carte items were better, about USD 5 for an omelette or about USD 10-12 for eggs Benny...
Dinner at Le Michel was acceptable. Had chicken wings and Indian chicken curry.
Our room didn’t come with blankets, only a thin sheet that wasn’t enough with the a/c that could not be easily adjusted... too
warm or too cold... and too stuffy if it’s turned off... fan speed can not be adjusted. The a/c is also room temp-controlled, so if it goes below it’ll switch off and on if it goes above... and if you’re trying to sleep, it’s really noisy, and woke me up a few times during the night when it stops or starts. Requested for blankets and had thin wool blankets brought to our room shortly after which wasn’t enough for a supposedly 21 deg C (but feels like 18, but 22 was too warm...) room either...
The rooms looking out to the street were quite noisy too, and you can hear traffic and people partying even from the 6th floor... Although the noisy a/c does help a bit in blocking out the street noise. The area around the hotel doesn’t exactly feel the safest at night, as we were accosted by aggressive prostitutes and beggars. Just in front of the hotel, is a guy selling his art... not bad, but very pushy! Pool is great on a hot day, but no towels...... and no one at the spa to request from either. Some rooms reeked of cigarette smoke which leaked out onto the corridor and it stays on the carpet, so walking past those rooms wasn’t pleasant...
The hotel is located within walking distance to some decent dining establishments, though walking back uphill is a trek and the taxi drivers are all daylight robbers...
Just as I was writing this, got a call from front desk Jennifer to check on our stay. Greatly appreciated!
All in all, much could be improved, but good effort. less
KaranKampani, General Manager at Best Western Premier Petion-Ville, responded to this review
Greetings from the Best Western Premier,Port Au Prince,Haiti.
Thank you for taking the time out and sending in your feedback.
It is a pleasure to receive your feedback in regards to the hotel..
We are very grateful and obliged, to the patronage shown, to our team members and the hotel as a whole.
We at the Best Western Premier make it a prerogative to serve and assist our guests at the hotel in a professional and hospitable manner.We strive to ascertain the needs of our guests,so that they are satiated with the service offered.It has been a pleasure serving you and we would hope to see you more often.
We would like to express our sincere gratitude, for your visit and your presence at the hotel and would work ardently to match up to the expectations.
We have made note in regards to the comments above and we would do our best to ensure the services are looked into.
If there is any way I can be of assistance to you, during your next visit,please feel free to let us know.
Best Western Premier.