I hated the fact that if a guess wanted to stay longer that they would increase the price for the room
04/02/2018 dieryl2018, New York City, New York
Really, more money for the same room and during the week not even the weekend. The paint was peeling off the walls in room #718 and there was crack developing on the walls.i think this potentially dam... more
Really, more money for the same room and during the week not even the weekend. The paint was peeling off the walls in room #718 and there was crack developing on the walls.i think this potentially damaging to your brand. less
KaranKampani, General Manager at Best Western Premier Petion-Ville, responded to this review
Greetings from the Best Western Premier,Port Au Prince,Haiti.
Thank you for taking the time out and sending in your feedback.
We are extremely apologetic,in regards to the rate.We are looking into this matter.Pertaining to the room concerned thank you for your detailed information,we have been working on that as well,since we received your feedback.
It is of utmost importance that we receive information pertaining to guest stays.It helps the image and brand of the hotel to do better and upkeep its services.
We at the Best Western Premier make it a prerogative to serve and assist our guests at the hotel in a professional and hospitable manner.We strive to ascertain the needs of our guests,so that they are satiated with the service offered.It has been a pleasure serving you and we would hope to see you more often.
We would like to thank you, for your visit and your presence at the hotel.
If there is any way I can be of assistance to you, during your next visit,please feel free to let us know.
Best Western Premier.