23/07/2016 DM-Denmark, Bremen, Germany
Lovely hotel, had a great sized room for a family of 4. Good tv channels, A/C works very well, beds comfortable, shower excellent, but... the Wifi connectivity in the room is rubbish- in fact, I'm wri... more
Lovely hotel, had a great sized room for a family of 4. Good tv channels, A/C works very well, beds comfortable, shower excellent, but... the Wifi connectivity in the room is rubbish- in fact, I'm writing this review by connecting to the Wifi from the Radisson hotel next door!
Reception staff nice and friendly, and a great big bowl of free sweets for the kids to help themselves to each time coming in or going out. All in all, the Wifi is the only negative, but the breakfast buffet is also a bit over-priced at €18, although 12 year old and under eat free. less
BW H, Geschäftsführer at Best Western Premier Parkhotel Kronsberg, responded to this review
We appreciate that you have taken the time to share your thoughts with us. It is a great pleasure reading that you were satisfied with our spacious and well-equipped rooms and our friendly reception staff. Happily and with great pleasure, we have passed on your compliment to all relevant employees.
We are sorry to read that you had problems with our free internet. Unfortunately, with a high allocation and a strong surfing volume of our guests the Internet speed suffers in isolated cases. We already informed our Technical department and they will look after a quick solution.
We look forward to your next visit.
Kind regards from Hannover