Best Western Premier Parkhotel Kronsberg

Gut Kronsberg 1, Hannover, 30539, Germany
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Best Western Premier Parkhotel Kronsberg

The 4 star superior Hotel Best Western Premier Parkhotel Kronsberg is located in the south of Hannover, next to TUI Arena, fair grounds and Convention Center (walking distance). The hotel offers 200 rooms, 3 restaurants, atrium, bar, swimming pool, s show more

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Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Premier Parkhotel Kronsberg

Traveller Overview:
4.5 Rating: 249 reviews
Excellent 41%
Very Good 46%
Average 9%
Poor 1%
Terrible 1%
Rating

Excursion31857328024, wrote review 08/04/2019

Enjoy

Such nice restaurant, All the things are good, Staff all are giving perfect support. Especially Room Cleaning and service , food all are good. they properly guide to me , i love so much this trip. Tha... more

Owner Response
A L, Geschäftsführer at Best Western Premier Parkhotel Kronsberg, responded to this review
Dear guest, thank you so much for your nice review. We are honored and we want to personally thank you for the time you took to give us feedback and of course for your kind words. Aiming for complete guest satisfaction is our number one priority. With kind regards Family Bock Hotelmanagement
Rating

DK_chef62, wrote review 30/03/2019

This is my new go-to hotel in Hannover

The room was great, the staff was very accommodating and friendly and the restaurant was excellent. And, it's an easy walk to the Messe. Definitely will stay here again when I'm back in Hannover for... more

Owner Response
A L, Geschäftsführer at Best Western Premier Parkhotel Kronsberg, responded to this review
Dear guest, many thanks for taking your time writing this nice review. We appreciate it! It is great to read, that were satisfied with our staff, the room, the location and the restaurant! Tanks a lot! We hope to welcome you back to our hotel soon! Kind regards Family Bock Hotelmanagement
Rating

Johnfcooper, wrote review 15/01/2019

Pros far outweigh the cons

Pros -Great location for the messe halls, being an easy 10min walk away. Excellent bar & restaurant staff, very good food in the restaurant and at breakfast, good shower. Cons -Single rooms have a ver... more

Owner Response
A L, Verkaufsleiter at Best Western Premier Parkhotel Kronsberg, responded to this review
Dear Johnfcooper, it is a great pleasure reading that you enjoyed the hotel breakfast, that you are pleased with our customer service and that your room was to your satisfaction. How nice! Thanks for your kind words! We are very sorry that you were unsatisfied with our pillows. Please contact next time our front office team: we have a big choice of pillows - even some pillows that are harder. We have different room categories for single use. Our smallest one is 14qm big. We also offer rooms in the Business category for single use. Those rooms are 24qm big and have a Queen Size bed. Maybe you will be happier, if you book a Business oder Deluxe room next time? We also offer rooms in Deluxe category. Please contact us, wie will explain the differences between the room categories to you! You also can visit our homepage: www.parkhotel-kronsberg.de. There are some pictures to all of our different room categories. We will pass on the information about the toaster. Thank you for bringing your perceived negative experience. We hope to welcome you back to our hotel again soon. With kind regards Family Bock Hotelmanagement
Rating

TravelBUsa, wrote review 06/11/2018

good location to Messe

Pros: location to Messe trade show grounds. 10 min walk . good breakfast , fair rooms. wifi works well. and 10 min walk to the metro station . hotel is 20 min taxi to Down town area. cons: there is ... more

Owner Response
A L, Geschäftsführer at Best Western Premier Parkhotel Kronsberg, responded to this review
Dear TravelBUsa, thanks for your feedback. We are very glad that you were happy with our breakfast, the location next to the fair and metro station and our comfortable rooms. Our bar is open from 7 pm. But the opening hours from our restaurants are from 11.00 am to 11.00 pm (daily). It is no problem ordering the beer there. You can enjoy it in our restaurants or in our lobby areas. You are right: Primarily we are a business hotel. But if you like to have some fun you can use our Games Lounge (Playstation 4, X Box, Wii...Air Hockey...) or our wellness area (fitness room, swimming pool, sauna). We hope to see you again soon an thanks again for your feedback! With kind regards Family Bock - Hotelmanagement -
Rating

nichlo12, wrote review 04/08/2018

Perfect for HDI Arena

Stayed here during a recent trip around Germany. The hotel has free onsite parking. About a 15min drive to the HDI Arena where we went to watch Hannover. Parking near the ground was free however, you ... more

Owner Response
BW H, Inhaber at Best Western Premier Parkhotel Kronsberg, responded to this review
Dear nichlo12, We thank you for your positive comments about our property and we are very pleased that you felt comfortable staying with us. We would be very pleased to be able to welcome you again soon. Sunny regards from Hannover, Family Bock -Hotel Management-