Best Western Premier Parkhotel Bad Mergentheim

Hotel is older and dated.. insufficient power plugs, and worst: No Air Conditioning in the entire Hotel. This is Unbearable in summer. No Air Conditioning in the entire Hotel. This No Air Conditioning in the entire Hotel. This is Unbearable in summer. less

Outstanding hotel in a great location. Plenty to do in town or stay on site end enjoy the garden/park, pool, sauna and outdoor lounge. Great value, well worth the trip. Staff was extremely helpful, great service with a smile! less

We stayed here for 4 nights in July with my toddler. We had a junior suite and it was lovely. Spacious, nice bathroom, great balcony and view of the park. Staff were lovely and patient with my daughter, food at breakfast and dinner was top notch, price quality ratio extremely fair. Especially for German and European standards access was easy, with elevators and spacious facilities and room. Do take the paid reserved parking if you need your car close by as the free parking gets full. Absolutely recommend and will stay here again! less

Looks high-end from the outside and name 'premier' sounds promising but after two night stay for business (booked by a host company) I would not book again myself. Room is okay but lacks airco or ventilation, which is rather weird in such a hotel with American name. Catering is also not their strong point. Buffet diner was so mediocre we went for a restaurant in Bad Mergentheim town the second day. Breakfast is okay, to be fair. Lunch? Not possible, we found out much to our surprise. 'No demand', I was told at the desk. Maybe it's an idea to get a decent kitchen staff and turn the whole kitchen around? When we wanted to go for a swim in the hotel pool it was filled to the brim with children. School-swimming. Not just an hour or so, but all afternoon. Apparently guests come second in this hotel? less

I needed a stopover to rest during a longer road trip and spontaneously stopped at the Best Western late at night. I did not have a reservation and was very gently welcomed by the night team, check-in was quick. I left right after breakfast the next morning which was sumptuous and good. Very friendly staff. less