Best Western Premier Parkhotel Bad Mergentheim

Outstanding hotel in a great location. Plenty to do in town or stay on site end enjoy the garden/park, pool, sauna and outdoor lounge. Great value, well worth the trip. Staff was extremely helpful, great service with a smile! less

We stayed here for 4 nights in July with my toddler. We had a junior suite and it was lovely. Spacious, nice bathroom, great balcony and view of the park. Staff were lovely and patient with my daughter, food at breakfast and dinner was top notch, price quality ratio extremely fair. Especially for German and European standards access was easy, with elevators and spacious facilities and room. Do take the paid reserved parking if you need your car close by as the free parking gets full. Absolutely recommend and will stay here again! less

Looks high-end from the outside and name 'premier' sounds promising but after two night stay for business (booked by a host company) I would not book again myself. Room is okay but lacks airco or ventilation, which is rather weird in such a hotel with American name. Catering is also not their strong point. Buffet diner was so mediocre we went for a restaurant in Bad Mergentheim town the second day. Breakfast is okay, to be fair. Lunch? Not possible, we found out much to our surprise. 'No demand', I was told at the desk. Maybe it's an idea to get a decent kitchen staff and turn the whole kitchen around? When we wanted to go for a swim in the hotel pool it was filled to the brim with children. School-swimming. Not just an hour or so, but all afternoon. Apparently guests come second in this hotel? less

I needed a stopover to rest during a longer road trip and spontaneously stopped at the Best Western late at night. I did not have a reservation and was very gently welcomed by the night team, check-in was quick. I left right after breakfast the next morning which was sumptuous and good. Very friendly staff. less

My wife and I stayed in the Western for six nights, our reason for visit was to have a wellness week using the "Solymar Therme" , A very up-market Spa with fantastic modern facilities, well recommended. The Hotel is easy to locate however parking can be a problem, We parked on the side of the road adjacent to the Hotel but with one eye on the need for a parking ticket which one would normal have to buy from a machine. We never did but was never issued with a parking fine, The staff were friendly, polite and helpful. Rooms are large ,nice modern bathroom and small terrace. View of the Kur Park and the fountains and the regular concert from the Wasser-spiel which was delightful. Breakfast was super, every thing you could wish for, good coffee and you could order a full English (Bacon, Eggs etc) if you wanted to. The area is quiet and peaceful You can just walk to the town across the park where you can find restaurants and shopping areas. The town is not exactly swinging and there is little choice of German Restaurants. However for me there was a black cloud on the horizon. At breakfast time, a time which i consider the most enjoyable time of the day. There was for the whole week, a guest who had brought his dog into the breakfast room and was feeding it under his own table. Now I like dogs, but they have a place in life and place is not around you at breakfast time, or in fact in the restaurant at all . It destroyed for me the clean, hygienic image of the hotel, Dogs were even forbidden in the Kur-Park!!!! Sorry it was a no-go, Even with this event, we had a nice week in the Western and would certainly go there again. less