Best Western Premier Park Hotel

22 S Carroll Street, Madison, Wisconsin, 53703-3309, United States
based on 971 reviews Trip Advisor Logo
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Best Western Premier Park Hotel

Experience Madison, Wisconsin during your stay at Madisons only Capitol Square hotel. A stay this downtown hotel means the best of Madison is happening right outside your window. The Dane County Farmers Market, Art Fair on the Square, Concerts on th show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Premier Park Hotel

Traveller Overview:
4.0 Rating: 971 reviews
Excellent 50%
Very Good 29%
Average 12%
Poor 5%
Terrible 1%
Rating

mykaylasyg, wrote review 21/02/2020

Horrible experience

The front desk staff continually made errors with my work credit card, making the check-in and check-out process take 20+ minutes. They refused to take responsibility for their error (entering the # w... more

Rating

amykarsten, wrote review 21/02/2020

Excellent amenities, beautiful lake view, great service

Thank you for another lovely stay. I always enjoy my stay at this hotel. Great service and beautiful spaces. The pool/lounge area is great for gathering with a small group.The happy hour food and beve... more

Rating

Holzerdink, wrote review 20/02/2020

Love this Place!

The staff was very friendly and professional -- check in, valet service, and check out. The room was very clean and the bed was super comfortable. The best part of all was the location -- close to e... more

Rating

JennyKas, wrote review 17/02/2020

Best Place to Stay in Downtown Madison

Best place to stay in downtown Madison, especially if you want to be right on the Capitol Square. And they have excellent valet parking, which is a major plus when staying downtown! The hotel has been... more

Owner Response
George W, General Manager at Best Western Premier Park Hotel, responded to this review
Hello Jenny, thank you for staying with us! I'm glad to hear that the valet parking was a great convenience for you but I am particularly thankful for the feedback on the unique design touches throughout the hotel. Best Western hotels are all individually owned and while there are strict quality standards, there are no design templates we're required to follow. Your impression was exactly what the owners and design team were aiming for - not a generic hotel. I'm so pleased that you enjoyed the historical Madison touches and the nods to our long history on the Capitol Square. Thank you!
Rating

pamjv1, wrote review 25/01/2020

Premier is outstanding!

It's taken this long for me to realize there's the 'Premier' tier of Best Western, I thought 'Plus was their high end. It was wonderful! My room was not large, just the one queen bed, but that's all... more

Owner Response
George W, General Manager at Best Western Premier Park Hotel, responded to this review
Hi Pam, Best Western would want me to say "Welcome to the Premier Life!". The Premier brand is still new and growing. There are close to 50 in the US right now, many more internationally. Premier won the 2019 JD Power Award for upscale hotels and we are really excited about that. Thank you for leaving your feedback!