Memorable Stay at Best Western Panbil, Batam
i just booked the room from direct booking, Mr. Rudi the reservation team who's handle my booking, he was a nice guys and so helpful, and also i want to celebrate my wedding anniversary with my wife a... more
i just booked the room from direct booking, Mr. Rudi the reservation team who's handle my booking, he was a nice guys and so helpful, and also i want to celebrate my wedding anniversary with my wife and children, the amazing things is i asked this request on the spot because i never think about it before and i try to have the request and Mrs, Yosi From guest relation team make it perfect, she was help me to arrange my room decorations with swan art towel and the yummy slice of cake,(Thank to Mr, Rudi and Ms, Yosi) wow its so amazing, one more when i at lobby i meet with Mr, Besrin the amazing GM super friendly and humble person he always meet with all the guest to ask how about my experience during my stay i said the was wonderful stay all the staff are helpful, me and my family really happy and enjoy stay at Best Western Panbil, Batam, thank you for the everythig,
Irwan Fadilah less
Best Western Premier Panbil, Revenue Management at Best Western Premier Panbil, responded to this review
Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Best Western Premier Panbil