Best Western Premier Panbil

Jl. Ahmad Yani, Panbil, Batam, 29433, Indonesia
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Best Western Premier Panbil

In one of Indonesias fastest-growing destinations, Best Westerns exciting new upscale hotel is elevating business and leisure travel to the next level. Conveniently situated in the Panbil industrial and residential area of Batam, the free trade zone show more

Pets not accepted
Check-in & Check out14:00:00 | 12:00:00
Jl. Ahmad Yani, Panbil, Batam, 29433, Indonesia

Reviews of Best Western Premier Panbil

Traveller Overview:
4.5 Rating: 792 reviews
Excellent 73%
Very Good 17%
Average 4%
Poor 1%
Terrible 2%
Rating

Agprassos, wrote review 19/07/2021

Love the location, ambience and facilities but a little bit disappointed with the service.

Love the location and ambience. It's not far from Batam's Hang Nadim Airport & Batam Centre Ferry Terminal and near city centre too, but the area around this hotel is so greeny and calm. They also off... more

Owner Response
Best Western Premier Panbil, Revenue Management at Best Western Premier Panbil, responded to this review
Dear Agprassos, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. Stay safe Management Best Western Premier Panbil
Rating

44dknee44, wrote review 19/07/2021

Exceptional hospitality and cleanliness

I really enjoyed staying at BW Premier Panbil Batam. Everyone greeted us warmly. The atmosphere is calm and elegant. The food menu is very varied. Highly recommended for friends who will stay for busi... more

Owner Response
Best Western Premier Panbil, Revenue Management at Best Western Premier Panbil, responded to this review
Dear 44dknee44, Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Stay Safe, Management Best Western Premier PanbilDear 200deaa, Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Stay Safe, Management Best Western Premier Panbil
Rating

Ichaaa11111, wrote review 15/07/2021

Very Wonderful stay experience

Stay in Best Western Premier Panbil was very memorable. All service from reception, housekeeping, and all staff in the restaurant are very friendly and attentive. The room was very nice and comfortabl... more

Owner Response
Best Western Premier Panbil, Revenue Management at Best Western Premier Panbil, responded to this review
Dear Ichaaa11111, Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Stay Safe, Management Best Western Premier PanbilDear 200deaa, Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Stay Safe, Management Best Western Premier Panbil
Rating

Chorrylina, wrote review 14/07/2021

Familiy

We are Verry enjoy to spend our family time at BWP. Verry-verry enjoy. All facilitas is Good. All staff ia Verry familiar. Soo amazing stay at BWP. I hope next time Will spend our holiday at BWP. Tha... more

Owner Response
Best Western Premier Panbil, Revenue Management at Best Western Premier Panbil, responded to this review
Dear Chorrylina, Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Stay Safe, Management Best Western Premier PanbilDear 200deaa, Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Stay Safe, Management Best Western Premier Panbil
Rating

200deaa, wrote review 05/07/2021

Warm Services

The service was fantastic. Everyone welcomed us very nice, starting check in, at pool area, at the restaurant (during breakfast) until check out. All the staffs were very professional and friendly. Th... more

Owner Response
Best Western Premier Panbil, Revenue Management at Best Western Premier Panbil, responded to this review
Dear 200deaa, Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Stay Safe, Management Best Western Premier Panbil