Best Western Premier Panbil

Jl. Ahmad Yani, Panbil, Batam, 29433, Indonesia
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Best Western Premier Panbil

In one of Indonesias fastest-growing destinations, Best Westerns exciting new upscale hotel is elevating business and leisure travel to the next level. Conveniently situated in the Panbil industrial and residential area of Batam, the free trade zone show more

Pets not accepted
Check-in & Check out14:00:00 | 12:00:00

Reviews of Best Western Premier Panbil

Traveller Overview:
4.5 Rating: 612 reviews
Excellent 68%
Very Good 20%
Average 6%
Poor 1%
Terrible 3%
Rating

Coodie20, wrote review 07/07/2020

Not premier anymore

I was a repeater at this hotel (5 to 6 stays per year) but unfortunately I was disappointed at all with the service and quality standards. First of all, my room type preference or requests have never ... more

Owner Response
Best Western Premier Panbil, Revenue Management at Best Western Premier Panbil, responded to this review
Dear Coodie20, Foremost, kindly please accept our sincerest apologies for the unpleasant experienced during your stay. We are sorry to hear that some areas of services were not up to your expectation. Please rest assured that we are working with the relevant departments to improve on the areas highlighted. Nonetheless, we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you. We’d love to be your hotel destination again in the future. We looking forward to welcome you again at Best Western Premier Panbil. With kindest regards, Andrew Tampi General Manager
Rating

shikinomar, wrote review 20/03/2020

Great Place to Be!

It feels like home. Everyone is friendly and their staff makes you feel welcome and while having breakfast, the waiter and waitress did not make you wait for your food. They serve to your table. The s... more

Owner Response
bwp_panbil, General Manager at Best Western Premier Panbil, responded to this review
Dear shikinomar, Thank you for staying with us and for your review of the hotel. We are glad that you enjoyed many aspects of your stay here – including the hotel locality and amenities as well as the comfort of the room. We are glad that you had an enjoyable stay. We appreciate your positive review and kind recommendation, and definitely look forward to having you with us again soon. Warmest Regards, Andrew Tampi General Manager
Rating

NathaleeH1, wrote review 18/03/2020

Weekend in Batam

Pleasantly surprised and happy that we choose BW. Helpful and courteous staff. Breakfast buffet was good - especially liked the fresh fruit and smoothie stations. Will definitely stay here again and r... more

Owner Response
bwp_panbil, General Manager at Best Western Premier Panbil, responded to this review
Dear NathaleeH1, Thank you for staying with us and for your review of the hotel. We are glad that you enjoyed many aspects of your stay here – including the hotel locality and amenities as well as the comfort of the room. We are glad that you had an enjoyable stay. We appreciate your positive review and kind recommendation, and definitely look forward to having you with us again soon. Warmest Regards, Andrew Tampi General Manager
Rating

Ryankartikas8, wrote review 16/03/2020

Honeymoon ♥️

What a great and cozy stay at best western panbil... I’ll be back soon. Thankyou for Irma for the best recommendation ! Nice food, pool and view. I really enjoy my honeymoon trip and i will recommend ... more

Owner Response
bwp_panbil, General Manager at Best Western Premier Panbil, responded to this review
Dear Ryankartikas8, Thank you for staying with us and for your review of the hotel. We are glad that you enjoyed many aspects of your stay here – including the hotel locality and amenities as well as the comfort of the room. We are glad that you had an enjoyable stay. We appreciate your positive review and kind recommendation, and definitely look forward to having you with us again soon. Warmest Regards, Andrew Tampi General Manager
Rating

juniorsZ410BW, wrote review 15/03/2020

panorama looking from the room

clean, complete and good looking from indoor. You should try this for any party like wedding ceremony, graduation, birthday and others celebration. you can reach some important places like airport, se... more

Owner Response
bwp_panbil, General Manager at Best Western Premier Panbil, responded to this review
Dear juniorsZ410BW, Thank you for sharing your positive feedback! We are happy to learn that your overall stay was up to your expectation, in relation to our accommodation comfort and services. Let us know what other transformation we could offer to make your next stay even better! It has been a pleasure hosting you and we look forward to having you on your next visit in Batam. With kindest regards, Andrew Tampi General Manager