Not a recommneded hotel
04/10/2018 33el123, Tel Aviv District, Israel
We stayed in this hotel for 3 nights. The rooms are OK, The AC did not work, but since we were in Oct. it was not so bad. The main issue is that the elevator is being replaced and it does not work, an... more
We stayed in this hotel for 3 nights. The rooms are OK, The AC did not work, but since we were in Oct. it was not so bad. The main issue is that the elevator is being replaced and it does not work, and will not work for 3 more months. We were at the 6th floor and the hotel was full so they could not change our room. It is very difficult to climb 6 floors especially with luggage. Rooms are tiny.
The hotel needs to be renovated.
The location is good. But overall, I would not come again.
It is very disappointing that it was not mentioned on their website nor in Hotels/Booking. Staff was polite. The check in/ check out takes some time. less
Charlotte J, Directeur général at Best Western Premier Opera Opal, responded to this review
Thank you for taking the time to share your feedback with us.
Our 33 rooms have all been renovated. During our renovation this was notified on our website as well as with all our partners, and I apologies for our lift not being running during your visit, our lift has been replaced and is now in perfect work order.
Our 33 rooms have different categories, from classic to executive rooms, the sizes are from 14 m² to 20m² depending on the category, please do not hesitate to contact us in order for us to book the best suitable room for you.
Please note that our front desk is at your disposal 24 hours a day, you can contact them at any time, and due to the very nice weather forecast these last months we are still in air conditioning.
Considering all this I hope that we will have the opportunity to welcome you at the Best Western Premier Opéra Opal during your next visit in Paris.