Best Western Hotel Muscat is a convenient place to stay for a night in Muscat. The room is of a decent size and all the amenities are fine. It's spotless clean and everything is sanitised.
Having said above, there are certain points which does not stand with the four-star quality standards. First, the parking is not very well designed and if you have an SUV, there is little chance you can park it there. Outside is the best option. Second, the receptionists have to be much better trained. It took them more than 15 minutes to check me in because their system at the reception was not synced with booking.com. Furthermore, I was woken up in the afternoon by the receptionist asking me to cancel my booking.com reservation because she had done the check in differently. When I asked her whether my credit card is charged if I cancel on the say of check in, she had no clue. These all indicate that the management of the hotel is not entirely en par with the required standards of a four-star property. less