Perfect for pre-cruise stay
16/04/2018 2017Luv2travel, Falmouth, Canada
This hotel is very convenient for a pre-cruise stay. We chose it as it was one of very few moderately priced hotels in Miami. They provide free shuttle service from the airport that can be found on th... more
This hotel is very convenient for a pre-cruise stay. We chose it as it was one of very few moderately priced hotels in Miami. They provide free shuttle service from the airport that can be found on the upper floor of the airport outside by the departure area. Please make sure you get on the correct shuttle since BW has several properties. Room is very spacious and bed is comfortable. This hotel is very quiet. No restaurants to eat at close by and restaurant in hotel closes at 10pm. We saw a grocery store and drug store within walking distance. Our room deal included breakfast. Please ask at check in for your voucher to save time in the morning. No voucher was given to us so we had to wait in line for the voucher the next day at breakfast time, which is also check out time for many. Therefore we waited in line which could have been avoided had we been given the voucher at check in. We were not the only ones this happened to. Not sure why they don't mention this at check in since they know if your breakfast is included or not. Would be much more efficient from customer service point of view and customer's would be less frustrated. If you need a shuttle to the port you have to sign up ahead of time. We did this at check in. There is a shuttle at 11, noon and 1pm Cost is $10pp. You can also pre-book your return shuttle from the port to the airport if you pay ahead. First pick up time at port is 8am. Wait on the sidewalk where all the other shuttles are picking up and flag them down when you notice the van driving by. less
00gc, Manager at Best Western Premier Miami International Airport Hotel & Suites, responded to this review
Thank you for staying at the Best Western Premier Miami International Airport hotel for your pre-cruise stay. We are pleased to know that you liked our proximity to the airport and were able to take advantage of our shuttle service. We are sorry for the inconvenience you had while you were here. Your valuable feedback is appreciated, as it will help us to better serve our future guests’. Thanks for choosing us, and we hope to see you again soon.