Best Western Premier Marina Las Condes

This hotel is located outside the centre of Santiago which with the continuing civil unrest in the centre is not a bad thing. However it is only 5 mins walk to the metro station and the line takes you quickly into the centre. Hotel is modern, rooms spacious and clean. Staff are lovely and helpful. Food in the restaurant is good and the portions huge. I would recommend the ‘Happy Hour’ in the bar, actually 6-9pm. For 12,500 Chilean pesos ( about £12) you get 2 drinks, Pisco Sour is 👍 and as much as you want from the snacks selection: guacamole, fish pate, crab cakes, cheese etc. Great base to visit Santiago. less

This is not a hotel for business travel. My secretary had given previous notice of a late check in but took them 15 minutes to retrieve it (at 6 AM). On checkout the only available clerk was serving breakfast to airline staff and took 10 minutes to serve the line. Location is suboptimal for tourism as well, far from attractions, public transportation and restaurants. less

We spent the last night of a three week stay in Chile in this hotel before we flew back to Europe. An excellent decision. The hotel was helpful arranging our 20 min. transfers fro and to the airport. Location amongst highrisers and highways in a safe area of town (also during the riots). Checkin in the stylish lobby was seamless and made us feel welcome as did the smiling and helpful bellboy. The rooms was spacious functional and offering excellent view over modern Santiago. The pool and fitness center on 12th floor was a delight although the water in the spa was only lukewarm. The Rosso restaurant served real gourmet food, even between 22-23.30 at night and the service by the two elderly, elegant, polite and English-speaking waitors was friendly, professional and impeccable. Breakfast was sumptuous and varied, packed with good raw materials - offering seating outside and inside. Front desk was helpful finding nearby shopping facilities and checking in our flights online. Really very little to criticise - the only issue was a window which could not be closed fully and thereby allowing traffic noise to enter the room, but this was addressed immediately we reported it at checkout, where we were also allowed to save the 19% VAT by paying with an international credit card. This will also be our choice when next time in Santiago. less

The location of the hotel is terrific for walking to local and major malls, the large park and upscale mall Araucano and other commerce. The hotel serves breakfast included with the room rate. Much of the food is not gluten free and I also stayed away from the scrambled eggs. Most buffet type of foods are pre-prepared and packaged with additives to maintain freshness. The scrambled eggs do often contain wheat starch for the fluffiness and the potato hash browns may also be dusted with flour for the crunch factor. In this situation I stick to hard boiled eggs and fruits. less

We stayed here twice in October during a tour of Chile and were pleased with our choice, a nice stay, nice people with everything you need for a good price. The location seems quite a long way out of the centre but the metro line is only a short walk down the road that takes you right there in 15-20mins. It’s only a short trip on the metro to the hills that surround Santiago. It is within walking distance, maybe 10 mins of a large shopping centre and park which is nice to have a walk around. The outside of the property is modern, the rooms are ok, functional with everything you need, interestingly they felt a bit tired compared to the common areas. Breakfast is a buffet with a decent selection, we tried the lounge which was ok but with only a small selection of food. We also tried the pizza restaurant that is attached, that was good with nice pizza and cold beer. We tried the top floor swimming pool that was nice after a long day walking in Santiago, small but great views. Service was good, the reception staff and porters were great. Overall just what we needed before and after our tour of the rest of Chile. less