Best Western Premier Le Swann

11-15 Rue de Constantinople, Paris, 75008, France
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Best Western Premier Le Swann

The Best Western Premier Le Swann has been fully refurbished in 2013 in a contemporary style in memory of Marcel Proust.

The Best Western Premier Le Swann is ideally located in the heart of the historic Luthier district, just minutes from t
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Pets not accepted
Check-in & Check out14:00:00 | 12:00:00

Reviews of Best Western Premier Le Swann

Traveller Overview:
4.0 Rating: 648 reviews
Excellent 40%
Very Good 40%
Average 11%
Poor 4%
Terrible 3%
Rating

THCaro, wrote review 06/02/2020

Very good hotel!

The stuff are very kind and patient. The prices are very good and the location is perfect! I forgot my passport on the last day and the receptionist kept it calm and acted very fast to send me this to... more

Rating

868sallye, wrote review 15/01/2020

I would have given it top marks

This hotel is small but this should be expected. My partner is disabled so some of the corridors were too small and not easy to navigate. Plus the disabled facilities in the bathroom weren't good eith... more

Owner Response
Hotel_Litteraire, Directeur général at Best Western Premier Le Swann, responded to this review
Dear Madam, dear Sir, Thank you for choosing our Hôtel Littéraire for your stay in Paris. You have stayed in a room adapted for people with reduced mobility, but I am sorry to know that the space provided for the comfort of your partner did not bring you complete satisfaction. With regard to the incident that occurred in your room, I would like to apologize, it was a human error and I will make a clarification with my teams to understand what happened. Nevertheless, you seem to have enjoyed your stay and the warm and personalised welcome you received from our teams. It would therefore be regrettable not to come back and continue to discover all the details of Marcel Proust's universe scattered throughout the hotel. I hope to welcome you again, to make you live an optimal experience. Marc-Henri Courtade General Manager Hôtel Littéraire Le Swann +33 1 45 22 80 80
Rating

Mirna H, wrote review 04/01/2020

Great little small hotel

Lovely small hotel and very clean. renovated meaning all bathrooms and rooms are in good conditions. The room was small which is common in these old Parisian buildings and that what makes it charming.... more

Rating

Margalit F, wrote review 06/11/2019

This was my third choice and the other two were full. Jolly glad I got here!

Everything is in good taste here. Have not had the breakfast yet but am looking forward to it. In the room, it is just as it should be; downt to the smalles detail. Example: if you get up at night to ... more

Owner Response
Hotel_Litteraire, Directeur général at Best Western Premier Le Swann, responded to this review
Dear Madam, We thank you for sharing your experience in our Literary Hotel. We are pleased to discover that you have appreciated the comfort of our establishment with its unique atmosphere. Indeed, we have chosen to pay tribute to Marcel Proust by introducing you to him through small touches all over the hotel. We hope to make you taste our breakfast, a real invitation to indulge in gourmet delights, served from 7am to 1pm in the Jacques Guérin room under a beautiful Art Deco glass roof. I would like to reassure you that you have benefited from the best live rate on your stay, even if you see fluctuating rates on other platforms. Thank you for sharing your impressions, do not hesitate to contact us. Marc-Henri Courtade General Manager Hôtel Littéraire Le Swann +33 1 45 22 80 80
Rating

215v_t, wrote review 06/11/2019

Rate to receptionist

I really do not want to report this hothel that I have never done with any service before. But the receptionist on the day I checked in have an unacceptable attitude. Me and my friend have a half of ... more

Owner Response
Hotel_Litteraire, Directeur général at Best Western Premier Le Swann, responded to this review
Dear Madam, Your comment touches me particularly and surprises me a lot. The whole team welcomes our guests warmly, without any distinction. I would like to talk to you to clarify this misunderstanding, because I can't understand what could have happened, so don't hesitate to call me directly. I sincerely regret your feeling that has tarnished your overall experience. However, I hope that you had a relaxing stay and that your day in Paris was full of discoveries. Marc-Henri Courtade General Manager Hôtel Littéraire Le Swann +33 1 45 22 80 80