Best Western Premier Le Swann

11-15 Rue de Constantinople, Paris, 75008, France
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Best Western Premier Le Swann

The Best Western Premier Le Swann has been fully refurbished in 2013 in a contemporary style in memory of Marcel Proust.

The Best Western Premier Le Swann is ideally located in the heart of the historic Luthier district, just minutes from t
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Pets not accepted
Check-in & Check out14:00:00 | 12:00:00

Reviews of Best Western Premier Le Swann

Traveller Overview:
4.0 Rating: 641 reviews
Excellent 40%
Very Good 40%
Average 11%
Poor 3%
Terrible 3%
Rating

Margalit F, wrote review 06/11/2019

This was my third choice and the other two were full. Jolly glad I got here!

Everything is in good taste here. Have not had the breakfast yet but am looking forward to it. In the room, it is just as it should be; downt to the smalles detail. Example: if you get up at night to ... more

Owner Response
Hotel_Litteraire, Directeur général at Best Western Premier Le Swann, responded to this review
Dear Madam, We thank you for sharing your experience in our Literary Hotel. We are pleased to discover that you have appreciated the comfort of our establishment with its unique atmosphere. Indeed, we have chosen to pay tribute to Marcel Proust by introducing you to him through small touches all over the hotel. We hope to make you taste our breakfast, a real invitation to indulge in gourmet delights, served from 7am to 1pm in the Jacques Guérin room under a beautiful Art Deco glass roof. I would like to reassure you that you have benefited from the best live rate on your stay, even if you see fluctuating rates on other platforms. Thank you for sharing your impressions, do not hesitate to contact us. Marc-Henri Courtade General Manager Hôtel Littéraire Le Swann +33 1 45 22 80 80
Rating

Vũ T, wrote review 06/11/2019

Rate to receptionist

I really do not want to report this hothel that I have never done with any service before. But the receptionist on the day I checked in have an unacceptable attitude. Me and my friend have a half of ... more

Owner Response
Hotel_Litteraire, Directeur général at Best Western Premier Le Swann, responded to this review
Dear Madam, Your comment touches me particularly and surprises me a lot. The whole team welcomes our guests warmly, without any distinction. I would like to talk to you to clarify this misunderstanding, because I can't understand what could have happened, so don't hesitate to call me directly. I sincerely regret your feeling that has tarnished your overall experience. However, I hope that you had a relaxing stay and that your day in Paris was full of discoveries. Marc-Henri Courtade General Manager Hôtel Littéraire Le Swann +33 1 45 22 80 80
Rating

JMLechner, wrote review 25/10/2019

Unique style hotel convenient for the Gare Saint-Lazare

Have stayed twice at this hotel for short business trips. Staff have been friendly and professional, had good rests on both occasions. Interesting decor and information on renowned authors in the di... more

Rating

bryanu304, wrote review 25/10/2019

Lovely hotel

The friendly staff made us feel very welcome. The room ws small (normal for Paris I understand) but comfortable. The themed decor was nice and interesting, delicious breakfast. Location was good withi... more

Rating

AmedeoG, wrote review 17/10/2019

Books and..sweat

The hotel is well located (close to Gare St Lazare and to the line 2 of the metro), in a area full of musical instruments shops. Its special feature is to get the host in a world of poetry, literature... more

Owner Response
Hotel_Litteraire, Directeur général at Best Western Premier Le Swann, responded to this review
Dear Sir, You have perfectly understood the literary atmosphere of our establishment dedicated to the writer Marcel Proust. Many references are spread all over the hotel and we transmit our passion daily to our guests. Our location is very pleasant to fully enjoy Paris and its cultural richness. I discover your mixed feelings about your room and its bathroom. Please note that we have different ranges of rooms, perhaps another one would have been better suited to your expectations. Your remark on the mattress will lead to a check, it is probably still equipped with our old models of sheets, thank you for sharing it with us. We hope to have the pleasure of seeing you again to make you live an optimal experience and continue your immersion in our literary universe. Marc-Henri Courtade General Manager Hôtel Littéraire Le Swann +33 1 45 22 80 80