Best Western Premier Le Swann

Friendly check in on arrival. They've tried to add a bit of culture about the place, with lots of references to old buildings in Paris, which I thought was a nice touch. Downside? The rooms are *small*. I was only there two nights, and mostly "out", but still they are small. I could barely move the chair out from the desk to sit down due to the bed behind it. Otherwise, the room was well appointed with everything I needed and was clean and tidy. Breakfast was simple but fine. Took about an hour on train + metro to get their from Charles due Galle airport. Close to a couple of different stations, so suspect it would be good for exploring Paris if you were a tourist. I was there for work, and found the 10 mins or so stroll to the office through Paris pleasant. less

Nice quiet boutique hotel with unique literary decor. Rooms are very compact (like all of Paris), with comfy bed, soft towels, modern bathroom. Very clean. Pretty dining area for breakfast buffet. Easy walk to Metro. Only a few restaurants close by for dinner, but we recommend The Publisher gastronomic pub - only 2 blocks away. less

The rooms are the tiniest I have ever seen while visiting Europe and you CANNOT function stress free. Our bed was fully against the balcony so we couldn't access. The front of the bed was hitting both the desk, two desk chairs, one random plastic chair and armoire in the room. We couldn't even use the Nespresso machine without standing on the bed to reach it. The bathroom was bigger than the bedroom itself and the shower was super uncomfortable. Extremely high step up and at 5'3, I thought I would bust my a** trying to hop in, and its half open without full glass when showering-extremely weird. We had to play a game of room tetris and move all three chairs in the room, stacking them on top of the armoire in an effort to have walking and luggage space. This hotel is also NOT that close to main tourist hot spots and at minimum 35 minute walks on the surrounding filthy streets to get anywhere (pls note: I'm from NYC, so I'm not trying to sound bougie, I walk dirty streets of Manhattan daily lol but these were extremely filthy) and all nearby businesses were consistently closed, so even finding food was difficult. I wouldn't recommend this hotel and what is more annoying is the rate we paid was still too much spent for accommodations received especially when there are also additional city taxes you must pay at checkout, such a ripoff. less

BWP le Swann was our Home for the last 10 days. BWP le Swann is on a convenient location, gives quick and direct access to metro lines and buses. It's impeccably clean, well equipped, the art decor gives a special touch and moves the senses. The BWP le Swann Staff are professional, attentive and went above and beyond to meet all our needs. We worth our awesome stay and would recommend the hotel with open heart. less

I stayed here whilst in Paris from the 12 of August. Firstly we were placed in a tiny room the size of a tin, where the was no place to move around let alone to a place our luggage bags. We requested for a bigger room and were told by the very unprofessional and extremely rude receptionist that’s the biggest room they have. We then requested to be upgraded to the executive room and paid for the upgrade only to be moved to a same size room just on the higher floor. After a lot of complaining and back and forth an executive room miraculously became available and we were moved to that. The hotel staff is extremely unprofessional and have an issue with black people. We expressed our dissatisfaction and articulated to the gentleman at reception how we have not felt welcomed at this hotel and all he said was “ok maybe the other clients have something you don’t have” less