Best Western Premier Le Swann

Returned home after a fantastic stay at the Best Western Le Swann. Staff are friendly amd polite. Rooms and the bathroom really clean. Excellent location for travelling all over Paris. Very comfortable stay. Would recommend this hotel. less

I just stayed here for under a week, last week while visiting Paris for the first time (also traveled solo). I felt that it was in a rather safe area with multiple metro lines nearby within a 3-10 minute walk (including Gare St Lazare which made getting to Normandy quite easy). I felt that the staff was mostly friendly and helpful (my only caveat is that when I ran into an issue needing to contact my credit card company they were unable to help me figure out how to call, simply that I couldn’t call out on the hotel line for the international collect call number that is provided by the credit card company (I would advise they make an exception this). Fortunately I was able to figure out how to do it using Skype but if it has been an emergency, I might have had a different view of the experience. I purchased my stay through a combined ticket via the Eurostar so before selecting I researched the place as I originally was going to stay in the Latin Quarter. I thought that the breakfast was very adequate (mine came with the package I purchased already included) and the ladies running breakfast were lovely and helpful. The comment someone made about a hot water kettle and restocking each day would be good additions to housekeeping in truth and somedays I would receive a hand cloth while other days I didn’t (but the room was always spotless—the cleanest of any hotel I have stayed in recently). However when I left a note for housekeeping asking for more milk cups, they gave them to me without issue and the evening I did not have one for my cup of tea, I asked front desk and they got me actual milk. I knew before staying the rooms would be small but they have AC (and during the high 99s/30s weather it was welcomed to return to for sleeping) and incredibly comfortable beds (I have trouble sleeping usually but I slept super well here). I don’t understand the bathroom shower set up as it was impossible to not get any water on the floor regardless of the care you took since the shower isn’t fully enclosed. Where I stayed in Normandy also had this so I don’t think this is unique to them. There is two small (& expensive) mini markets nearby and a handful of restaurants (they, like the rest of Paris were pricey even at what I assume is a budget dining rate). Overall, I recommend this quiet, clean and comfortable hotel especially to solo travelers and thank the staff for a nice stay. Be warned that the hotel tax they charge in Paris is higher than elsewhere in the country by this is standard and not the hotel itself doing it (I believe is also is based on type of hotel). Overall, recommended. less

Tucked away in a little side street equally between two suburban Metro stations we weren't sure what to expect as first time visitors to Paris and a little apprehensive given recent news events. But from the moment we stepped through the front door we definitely felt the wow factor! The tributes to writer M Proust throughout the decor and artifacts gave this boutique an air of quiet perfection but simplicity as only the French can. The foyer and bar were well set out offering privacy and a host of interesting reading matter (no literary hotel) which catered to every taste with an air of quiet sophistication. The lift was a little slow but we didn't mind as it seemed to fit in somehow and once in our room on top floor with an attic balcony view of the local streets, nothing else mattered. Staff were efficient and the room decor was effective and superbly set out offering just a small hint of M Proust's works to entice us as guests into wanting to find out more about this literary great. Everything moved and functioned with quiet precision day/night leaving us wondering where we'd been before we found this place? And then there was breakfast... another lesson in effortless catering to almost perfection. NB be aware of the very soft lounge chairs when suiting at some tables. Very hard to get out of and quite low when at table. Not good for those with back issues or sore knees! The range of foods and displays were very well done, berries in season and crusty French rolls to die for! Loved the local honeys and marmalades and the very good range of teas catering for a variety of tastes. Will be on our list for a return visit. Thank you M Proust and the staff of Le Swann you are gold! #LeSwann #Parisboutiquehotel #MProust less

Very nice hotel in a quieter part of Paris, Kind staff in the hotel, our room was completely silent at the 6 th floor and big enough for us and a child of 8 years old. Very good beds! Breakfast was various and fresh. It was hot in Paris and that's why appreciated very much that at the desk, there were free bottles of water. Nice restaurants in the neighbourhood and also a supermarket. Metro is almost in front of the hotel. We come back next year! less

Don't be fooled by the website! Rooms are tiny; the bathroom very cramped. The hotel floor plan is confusing. Given the price this hotel is a total ripoff. The staff is great but can't make up for the room size limitation. Save your money! less