Best Western Premier La Grande Hotel

I was join member because i already spent couple days before in best western bandung and i'm happy with that. After i already a member, my 1st experience is very bad. I already booked with non smooking room, but i feel very deep smoke in my room 1506 and also in 15 floor. I got change to 1206, but still feel bad.... light smoke, but still feels like non smooking room. I have allergy with smoke and sensitive, so i cannot sleep well for 3 days stay. Very bad as a new member less

What's good about this hotel are the rooms which are really spacious. However, other than that it's just ok. Our rooms were missing a few things which were easily replaced. Also a bit dodgy because you think room floors require card access, but after a certain time in the evening you can press any button on the lift and it works. As for the in-house food, let's just say you're better off walking down the road to McDonald's. At least the staff were polite throughout. less

If you're only looking for a place to crash and don't really care about cleanliness, and service, this hotel is perfect for you! The cleaning service always left dirty glass and mugs.Trash will be left in your room until we call the housekeeping who will pick up your phone in more than 10 minutes and let you wait for more than 1 hour We even had to wait for clean towel for 2 hours on the 1st day and the towells are smelly. They do have a serious problem with the cleaning staff We really wanted to switch to other hotel, too bad it cant be refunded, so.. What's good is that the location is strategic and the pool is heated (though it's so dirty and there's no staff stand by at the towel corner) I stayed here a year ago and everything was perfect. Somehow they cant maintain it so, no more for me. Very very bad experience less

Spacious room, worth every penny spend. The room was clean with great view of Bandung town. Breakfast was great with variety of food. Very near to Bandung Indah Plaza Mall, which is good. My son love the warm pool. FYI, this is my second time staying in this hotel. Highly recommended! less

the hotel was located in jalan merdeka bandung, near bandung indah plaza and bec mall.. the room was nice , breakfast was ok, next to the lobby there is a kfc restaurant. the minus points : it only serves 2 elevators for the guests and the parking space was joking, very limited. they have 3 basements, but still when we are going to a hotel and it takes more than 30 minutes to get a parking space it was really bother us as hotel guests.. thank you less