Best Western Premier La Grande Hotel

Jln. Merdeka No. 25 - 29, Bandung, 40117, Indonesia
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Best Western Premier La Grande Hotel

Nestled in the heart of the city, the Best Western Premier La Grande Hotel is only minutes away from the central business district and Bandungs famous shopping and culinary venues. With its premier brand status, this exquisite hotel combines excellen show more

Pets not accepted
Check-in & Check out14:00:00 | 12:00:00
Jln. Merdeka No. 25 - 29, Bandung, 40117, Indonesia

Reviews of Best Western Premier La Grande Hotel

Traveller Overview:
4.0 Rating: 405 reviews
Excellent 34%
Very Good 42%
Average 15%
Poor 4%
Terrible 3%
Rating

alifio_sw, wrote review 17/09/2020

Good Room, Good Location and Value for Money

Its located in the city centre of Bandung, for a 4stars hotel the lobby is quite small, and the parking space is limited even in the basement. Facilities are okay, there is swimming pool and gym but n... more

Rating

AlitcadWahyudi, wrote review 13/07/2020

Limited parking space

Stayed for 1 night, the staff well-trained, easy check-in and out, healthy protocol all area, breakfast is good, the only cons was the limited parking space, and very tight space for the vehicle to ma... more

Owner Response
Best Western Premier La Grande Hotel, Marketing at Best Western Premier La Grande Hotel, responded to this review
Dear Mr/s AlitcadWahyudi, Warmest Greetings from Best Western Premier La grande! Thank you very much for staying with us and for sharing your positive feedback on Tripadvisor. We are happy to know that you are deeply satisfied with our hotel facilities, concept and the overall ambiance. In addition your feedback related to our hotel facilities and service was much appreciated and will be discussed internally, We hope that this experience does not deter you from returning to the Best Western Premier La grande in the future. It was a pleasure to have you as our guest, we look forward to welcoming you back in the near future for another enjoyable holiday. Best regards, IB Santoso General Manager
Rating

wuwu77, wrote review 11/07/2020

Relaxing with my family

We booked 3 rooms and 4 nights (02-06 July). Big rooms and good location BUT a small parking area. My family checked in first and I joined on the second day. I came to the reception desk and greeted b... more

Owner Response
Best Western Premier La Grande Hotel, Marketing at Best Western Premier La Grande Hotel, responded to this review
Dear Mr/s Wuwu77, Warmest Greetings from Best Western Premier La grande! Thank you very much for staying with us and for sharing your positive feedback on Tripadvisor. We are happy to know that you are deeply satisfied with our hotel facilities, concept and the overall ambiance. In addition your feedback related to our hotel service was much appreciated and will be discussed internally, We hope that this experience does not deter you from returning to the Best Western Premier La grande in the future. It was a pleasure to have you as our guest, we look forward to welcoming you back in the near future for another enjoyable holiday. Best regards, IB Santoso General Manager
Rating

Colmolung, wrote review 04/07/2020

Valuable Price

At the time of our last minute booking, this was 4-star hotel with the lowest room only price (< IDR 300,000) we could find in Bandung. The receptionist served us well. The superior room is spacious ... more

Owner Response
Best Western Premier La Grande Hotel, Marketing at Best Western Premier La Grande Hotel, responded to this review
Dear Mr/s Colmolung, Warmest Greetings from Best Western Premier La grande! Thank you very much for staying with us and for sharing your positive feedback on Tripadvisor. We are happy to know that you are deeply satisfied with our hotel facilities, concept and the overall ambiance. In addition your feedback related to our hotel facilities and service was much appreciated and will be discussed internally, We hope that this experience does not deter you from returning to the Best Western Premier La grande in the future. It was a pleasure to have you as our guest, we look forward to welcoming you back in the near future for another enjoyable holiday. Best regards, IB Santoso General Manager
Rating

hisyamkholid, wrote review 17/05/2020

more better with same rate

no satellite tv, no checkpoint for body heat in the middle of covid pandemi (THIS ESSENTIAL), no delivery item to the room, so i have to pick up my item in lobby. and again I HATE NO SATTELLITE TV!!!!... more

Owner Response
Best Western Premier La Grande Hotel, Marketing at Best Western Premier La Grande Hotel, responded to this review
Dear Mr/s Hisyamkholid, Warmest Greetings from Best Western Premier La grande! First of all, We would like to thank you and express our empathy for your unpleasant stay at Best Western Premier La grande. All the comments and criticisms are highly valuable and always lay foundation for improving the quality of our products and services. Your feedback regarding our service and facilities was much appreciated and will be discussed internally. Your remarks have been shared with our team to ensure that such instances do not occur again. We hope that this experience does not deter you from returning to the Best Western Premier La grande in the future. Once again, we would like to express our empathy for all the bad issued that you had during your stay in Best Western Premier La grande, we hope to welcoming you for next stay in Bandung. Best regards, IB Santoso General Manager