Best Western Premier La Grande Hotel

Pros: + The hotel is located right in the center of the city, so if you are ever looking for food, it is very easy to find it; + The room I was in was rather big and comfortable, the big arm chair addition was a nice touch; + My room was located in the 17th floor with a nice view of the roads and buildings below me; + Though there was no sanitary bag in my toiletries, it sufficed my bathroom-related needs. The toilet/bathroom is quite spacious as well. Cons: - The lobby is quite small Overall my stay in the hotel was pleasant without any significant complains. less

+ The wide spread selection of breakfast which are mainly Sundanese food i.e. the typical local dishes u can see it at the roadside for tourists to have a taste of the local food. Unfortunately no vegetarian food save that u can have cereal if u could take milk or the breads/ local desserts which are all made of eggs. Taking Grab/ GOJEK around the city costs between IDR15,000 to IDR40,000 assume u go further like restaurants in Dago area. - The access card will be reset almost everyday and u gotta go to the reception to reactivate it. The room service staff could mess up your toiletries like throwing away your toothbrushes or put all your toothbrushes into 1 cup which u can’t recognize which is which. less

First time at this hotel. Reservation staff was helpful. I booked online with T&S non-changeable but suddenly needed to move check-in date 1 day after. System said already charged firs night but when called the hotel, it's yet charged. Staff helped to cancel it and what I needed to do just create a new booking. So, always check with hotel although agreed online the T&Cs. Lobby is small. With only 02 elevators, you need patience when big group customers arrrive at same time. Standard room both double and twin are OK. Standard tools: electric kettle, glasses, tea&coffee, sofa, chair, and toiletries. No bathtub, just shower with hot&cold water. Room and bathrooms were clean. Lighting was good, not only yellowish light. Restaurant at level 4. Breakfasts were OK; 3.5 of 5. Have good options of free refill beverages: cold water, infused water, full cream milk, chocolate milk, and some juices. Offered Bandung special snack like batagor and siomay (kinda fried/steamed dumpling). Also middle/Indian options (remarks: on summer holidays, many groups of middle-eas5 tourist in this city). In terms of location, hotel is at downtown area. Opposite is Bandung Indah Plaza with restaurants and department store. At hotel front gate, there's KFC. On the same side, there's Gramedia bookstore (with ATMs - believe important for us 😉). Walk through the back gate, you can see Lotte Supermarket, some restaurants like Burger King etc. Taxi and online-booking car are easy to get. Ooo.. the pool. Didn't go there but my 10yo champ said he enjoyed the warm water. Overall, we satisfied. Hope this help. Enjoy !!! less

Booked 3 room and stayed during Eid holiday with family. With the hectic situation at checked-in time but the Reception able to accommodate my request (rooms next to each other) the room is comfortable, and our family loved the heated pool. Only the car park is limited even they have basement but still can not accommodate when the hotel full house. less

Nice hotel, clean and the rooms are spacious. The breakfast is very nice. We only did not like to have (or attempt to) have dinner in the hotel. We came to the restaurant around 17:00. Since there were no other guests we asked if it was already possible to eat here. The staff said this was possible. We ordered drinks, which we got after 15 minutes. We asked for a glass without ice cubes but still got a glass with ice cubes. We asked if they could bring us one without ice, but the waitress never returned. And no-one came to us thereafter or ever showed up with a menu, even though we asked if we could eat there. After half an hour, with some unsuccessful attempts to wave to the waiters for attention, we left. less