Best Western Premier KC Speedway Inn & Suites

10401 France Family Drive, Kansas City, Kansas, 66111-1905, United States
based on 989 reviews Trip Advisor Logo
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Best Western Premier KC Speedway Inn & Suites

Theres only one place to stay for great rates, cozy rooms and an unbeatable location near NASCAR races: The Best Western Premier KC Speedway Inn & Suites.

Stay at this Kansas City hotel, and youll be in the heart of everything that Kansas Ci
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Premier KC Speedway Inn & Suites

Traveller Overview:
4.5 Rating: 989 reviews
Excellent 66%
Very Good 19%
Average 5%
Poor 3%
Terrible 3%
Rating

michellebV6734VM, wrote review 30/06/2020

Overnight stop on road trip

Really my review should be... Service: Above Average (4 stars) Room: Below Average, exceptional room, marble tile in entry and bathroom. Refrigerator barely chills. The first room I stayed in was 6... more

Rating

cclayton44, wrote review 28/06/2020

Covid Broke Them

My family has stayed at this hotel numerous times. Worst experience EVER. Tv broken, toilet not flushing &gum on bed spread. Was offered a new room. Pool was not available. Breakfast was suppose to ... more

Owner Response
Trek285792, Manager at Best Western Premier KC Speedway Inn & Suites, responded to this review
I am very sorry for the experience you had at our property. I am the new General Manager at this property. I am working very hard to get it back to the property that you know and love. I hope you will give us another chance in the future. Rosalie Golden General Manager
Rating

Goldtravel2020, wrote review 15/06/2020

Looks can be deceiving!

First room was not very acceptable so switched us to another room. STill dirty but workable. Wifi did not work through out our stay and when we asked about it we were told they knew of the problem but... more

Owner Response
Trek285792, General Manager at Best Western Premier KC Speedway Inn & Suites, responded to this review
Hello, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 9133344440. Sincerely, Maggie Gorska General Manager Best Western Premier KC Speedway Inn & Suites
Rating

kpohawpatchoko, wrote review 11/06/2020

Cleanliness

During my stay, I noticed the bed linen was not changed in our room. Upon a closer look, I unfolded the linen and I noticed pieces of hair on the pillows and bed sheets. The Front Desk Clerk was surpr... more

Owner Response
Trek285792, General Manager at Best Western Premier KC Speedway Inn & Suites, responded to this review
Hello, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 9133344440. Sincerely, Maggie Gorska General Manager Best Western Premier KC Speedway Inn & Suites
Rating

tdanbury5, wrote review 04/06/2020

Terrible.

The room was extremely dirty and the toilet did not stop running. The bed was unmade upon arrival and had stains on the comforter. We were given a new room that was not much better. We ended up cleani... more

Owner Response
Trek285792, General Manager at Best Western Premier KC Speedway Inn & Suites, responded to this review
Hello, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 9133344440. Sincerely, Maggie Gorska General Manager Best Western Premier KC Speedway Inn & Suites