Excellent hotel and exceptional staff.
18/08/2017 rabbirae, Blackpool, United Kingdom
We were here in August for 4 nights after having spent some time in Munich. We were here for the usual tourist reasons, sightseeing, history, and art. The hotel is in a convenient location. It's easy ... more
We were here in August for 4 nights after having spent some time in Munich. We were here for the usual tourist reasons, sightseeing, history, and art. The hotel is in a convenient location. It's easy to walk to Stephansplatz or the Belvedere from here in about 15 minutes or so. The hotel is immaculate. Every surface , marble and glass is spotless. The room was presented to the very highest standard and there were many little extras included in order to meet guests needs. The room was very tastefully decorated and the bed and linens were very comfortable. The bed was huge. Breakfast was very good. Attentive staff at the breakfast buffet and a very good range of items available. Maybe the kitchen could consider offering eggs cooked to order at breakfast in order to enhance the quality of experience . The staff without exception were very helpful and friendly. Thanks to all the team at the Kaiserhof. We look forward to visiting again. less
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review
thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and look forward welcoming you back again soon.
Sunny greetings from Vienna
Yours KAISERHOF Team