Best Western Premier Incheon Airport

Let's start with the good. The location is excellent - very close to the airport and with a shuttle bus that runs regularly. The staff are very friendly and speak better English than most people I encountered in Seoul (even at tour sites). The food is also very nice. Now the bad - when we arrived, even though we had requested a non smoking room but the room smelt of smoke. We complained and to be fair, the staff immediately offered us a new room. Unfortunately, there was a problem with the drain in the shower in the new room and it impossible to take a shower without the whole bathroom flooding. Having already asked to be moved once, we didn't want to make a fuss again, but it was very frustrating. Had there not been problems with our two rooms (which seems to have been a case of very bad luck) the hotel would have got a much higher mark less

Most convenient of all the hotels I have stayed as the hotel offers shuttle bus to and from the airport. Staffs are all well mannered and helpful. Breakfast is good and the room quality is good. Internet is very good without any breakage! less

We stayed here for one night on our way back from Sydney. The hotel itself was very clean and the lobby was lovely. Unfortunately the room was cold and even with the heating up at high it was still cold. There were no spare blankets in the wardrobe and we just couldn’t get warm. Outside the window there was a large bank of air conditioning units which buzzed all night. We went down to dinner and were again disappointed the menu given to us consisted of 8 items half of which were pasta based and the remaining dishes were highly spiced which with Diverticulitis you cannot eat. The breakfast wasn’t much better, cold chips, salad bits and streaky bacon. When we were told by Asiana airlines we were staying at a best western we thought good we might have some western food. Not the case. Was pleased to get back on the plane. less

very very comfortable. New hotel with Mall connected, massages, mini market, electronic shop , Alot of restaurant . i enjoy my transit time there. just 10 minutes to Incheon Airport Terminal 1 or 2.. They have two hotel join together, so you must remember which elevator you have, but it still connected even you take wrong elevator less

“Ideal hotel for a night before or after flying. Comfortable, well-equipped room and great breakfast. Restaurant on site for an evening meal or you can order room service at the same price. Coach transfer to Terminal 1 in the morning went smoothly” Nothing much to explore at night and very few restaurants around. less