Best Western Premier Incheon Airport

I'm here now. It's I would guess a 1970's building, and the décor matches. The room carpet is tired, beige. The walls are textured paper, a bit like office partitioning. There is a whiff of cigarettes about the room, which is on the 10th floor. Arrived about 5PM, looked at dining area, decided to go to Hyatt. Hyatt restaurant shut on Mondays and Tuesdays, seven weeks I'd looked forward to that. So returned to Best Western, and met bloke standing in my way to the restaurant. I asked him if I could look at the food before deciding, and he seemed to think that was odd. Against my better judgement I got a plate and served myself. 22000 Won for a very poor selection, mini roast potatoes turned out to be croquettes, pork sausage was the usual flat thing, rice was OK to be fair. Meatballs edible. Puddings...nice profiterole type thing without the chocolate, thin slices of cake. I ordered a gin and tonic from someone who left a bill the moment I sat down and she looked very surprised. It arrived at the end of the meal. less

Hotel located just few minutes ride from the Incheon airport. Free shuttle located next to exit 14 ( the furthest exit from the airport so keep your trolley if you have a lot of luggage, it is a very long walk- but all Incheon hotels shuttles stop there). Had a quick check in, which was good after a long haul flight. I asked for a very quiet room and got one, which is great. Room was clean and bed was comfortable. I booked hotel more then a month ahead and asked for a cot. Few days prior to arrival I got an email from them advising that they received the request but eventually I didn't get it. That was absolutely uncomfortable as my baby went to sleep straight after we checked in , of course we had to share the bed, so I couldn't neither order a room service nor had a cup of tea so went to sleep hungry. Also we didn't have any towels at all and only got them 20 min after I called the operator. Also they only have 3-in-1 coffee and cheap jasmin/ green tea, so if you love your good cup of tea/ coffee, byo. No milk either, not even a powder one. But I believe there is a dairy store downstairs outside. Otherwise worth the price for one night stay before your next flight. less

This place needs to be closed for 6 month and get a complete makeover. So worn and dated that it's not even funny. Way way overpriced for what you get. Staff can't get rid of you soon enough so they can back to gossiping Door keys don't work, shower leeks Book somewhere else less

Part # 1 Missed the car park not signed as BW so you drive past it to return to it U turn and right and right again . # 2 Tried to do on line check in .......... Printer does not recognize my instructions 30 minutes later result of a kind . Get to room , key does not work , back to reception . # 4 complimentary drink = tea or coffee , ripped that in half and left ........ Room clean ish just a couple of alien hairs on the bed . Not good for a hotel with the word " Best " in its title. less

Don't do like me and save what you pay here for a nice dinner in Seoul. I paid $170 for a night and I couldn't regret it more. The hotel is plain, beds are not comfortable, shuttle only runs every hour and the breakfast is "whatever". If you are transiting, you are better off staying at the airport hotel. I would consider this a $70-80 hotel no more than that. Never again. less