Best Western Premier Incheon Airport

The air conditioner was not working on a very hot summer night. We told the front desk and a technician was sent to the room. This was ridiculous, all he did is to show us the thermostat and adjust the settings. Half an hour latter still at 82 degrees in the room we called again and the same person comes back with a remote which did not work so he left and returned with two batteries but AC still did not work. Front desk could not change the room because they were "sold out". English spoken by staff was very poor. Bottom line we could not sleep at all. Stay away from this hotel. When we got a review survey from the hotel, it was in Korean and the English link would not work even if I tried from several computers. Nothing was done to compensate for that terrible night. It left us with a bad taste about our last day in Korea. less

I stayed just the one night and although the cost was a little more than I wanted to pay I have to admit the stay was very comfortable. I desperately needed some catch up sleep and managed to get 13 hours thanks to the comfortable bed and blackout curtains. Outside the hotel there are many places to eat and grab a beer at a reasonable price. less

Incheon airport has it figured out. The airport hotel shuttles have nice big signs and a distinct pick-up location. (Trust me, we have been to Shanghai and they don't have it figured out.) This hotel had a nice comfortable bed and it felt like it was American sized. It was not a hotel you could barely move around in. The facilities were nice. There were probably many amenities nearby, but we were just there for sleeping in between flights. If I am transitting via Incheon again, I will stay here. Affordable and convenient. less

The hotel provides a free shuttle to and from the airport and is a stone’s throw from terminal 1 of Incheon Airport. Very convenient. As others have said, the rooms are a little dated, but they are clean, quiet and comfortable. The staff spoke fluent English and were efficient and courteous. We stayed for one night before taking a flight the next morning. Premier double room was 133,000 KRW - much cheaper than some of the other nearby hotels. less

Stayed here one night because of the closeness to the airport. Price was very reasonable. My room was clean, quiet and comfortable. The AC worked well.. Staff was very friendly and helpful. There is a shuttle bus to the airport that runs frequently. Also within 100m there is a Maglev train stop (Paradise City stop), which runs directly to terminal 1 and the train station at the airport. It runs every 15 min (but not late at night) and is free. This is a convenient hotel if you are flying into Seoul late, or leaving and want to stay close by. On the down side, at least my room wasn't up to a 5 star rating. The room and furniture was dated, and the lighting was dim. For the price, it is a reasonable place to stay. less