Best Western Premier Incheon Airport

Stayed here for an overnight the first week of september. The staff was very pleasant and kind. The room was clean and comfortable. It is not fancy, but the hotel is super quiet. I had a great night's sleep. There is a free shuttle from the airport, located at the far end of 14C. The breakfast buffet is just okay. I would have liked it to have regional foods, but I did come down later in the service and may have missed some things. Overall, it's a fine place to stay if you need a quiet, comfortable place to sleep. less

I had a 14 hour layover in Seoul and, given the weather conditions, decided to get hotel room and get some rest before continuing my journey. While checking-in at 6 AM, I was told my checkout time would be 3 PM the same day. I didn't protest because my connecting flight was at 8 PM. But telling a paying customer to check-out the same day is I think a bit rude and certainly not how service industry behaves in The United States. less

I called twice to the hotel before I arrive there. The first call was ringing about two minute and nobody answered. The second call the guy who picked you seems do not understand any English. The shuttle bus did not stop at the right place. When we arrive the hotel there is no any cart for my luggage science there were only two in this transit hotel and no one to assist us. Finally we got into the room, the toilet was unclean so we have to change one in the midnight. The second room has a terrible kettle and they hang the carpet on the towel shelf to pretend it was a towel.... Terrible house keeping. less

I don't know whether there's been some extremely recent renovation/upgrading or customer service retraining, but my experience of this hotel was entirely positive and bore no resemblance to some of the more negative reviews on here. I stayed the night of September 1 as an overnight stopover on my Asiana Airlines business class flight from Sydney to New York. (I realize this may mean a certain standard of experience mandated by the airline, but beyond the room the common hotel experience was very positive too.) The front desk staff were smiling, friendly, courteous and helpful when I checked in. My room, 335, was not fancy, but clean, spacious and perfectly comfortable. The free wifi worked perfectly; the bathroom was spotless and well stocked with towels and a good array of overnight toiletries (toothbrushes, toothpaste etc). I was too tired to use my dinner coupon, but very impressed with the breakfast buffet, which is large and features a wide-ranging spread of both Western and Korean food items with plenty of choices for savoury, sweet, baked goods, things to drink, and a chef standing by to make omelettes to order. The hotel-to-airport shuttles now run every 30 minutes for most of the day (vs previous reviewers citing every hour) and it takes 3 minutes between hotel and airport. If you have a stopover or need a hotel very close to the airport for a short stay for whatever reason, this one works well. less

I had to stay a couple of nights in Seoul, therefore I find this deal in Expedia as didn't want to risk too much with Airbnb and similar options. From the hotel you can use airport shuttle and form airport you can get to anywhere in the area using mass transportation systems. less