Good quality business hotel
13/09/2016 Simon S, Norwich, United Kingdom
I stayed here for two nights whilst on business in the area as the hotel is close to my office. It is very well suited for a business trip - I don't know if there is much to do for tourists in the are... more
I stayed here for two nights whilst on business in the area as the hotel is close to my office. It is very well suited for a business trip - I don't know if there is much to do for tourists in the area.
The hotel is modern and the rooms are a reasonable size. My room was a twin (quite common in Germany) and the beds were comfortable and not too hard which is often the case in German hotels. There was no air conditioning which meant I had to have the window open which also allow the noise of aeroplanes in which was a little disturbing. I think some rooms in the hotel are air conditioned so if visiting in warmer months request one of these!
The bathroom was a reasonable size, with just a shower cubicle which had strangely opening doors which leaked so the floor got wet every time I used the shower. Both bedroom and bathroom were clean and everything was well maintained.
I ate dinner in the hotel on one evening and the food was very good. Service was a little bit slow, as it was at the bar. There is a nice outside seating area. Breakfast was also good, with a nice selection of hot and cold items.
WiFi was free and a good speed. The staff I spoke to were all friendly and helpful. less
BEST WESTERN PR... H, Sales Manager at Best Western Premier Hotel Villa Stokkum, responded to this review
Dear Simon S.
Thank you for your feedback and for taking the time to provide us with your thoughts on how you experienced your recent stay at our hotel.
We regret that you were not satisfied with our bathroom, especially with the shower cubicle.
Thanks for the compliments regarding our staff.
We all are looking forward to seeing you soon again. Please ask next time for a room with air condition to make your stay even more comfortable.
Astrid Hilgers & Team
Best Western Premier Hotel Villa Stokkum