Best Western Premier Hotel Villa Stokkum

Steinheimer Vorstadt 70, Hanau, 63456, Germany
based on 181 reviews Trip Advisor Logo
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Best Western Premier Hotel Villa Stokkum

Welcome to the Best Western Premier Hotel Villa Stokkum in Hanau, birthplace of the Brothers Grimm. As a family-run private hotel, it is our mission to provide you with personal, tailored services of the highest quality. Located adjacent to the old t show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Premier Hotel Villa Stokkum

Traveller Overview:
4.0 Rating: 181 reviews
Excellent 24%
Very Good 44%
Average 24%
Poor 3%
Terrible 2%
Rating

Pete R, wrote review 26/05/2019

Good base

Hotel is clean and efficient if not particularly "friendly", good bas eif you are working in Hanau. The surrounding town area, however, is great to stroll around of an evening and has a great choice o... more

Owner Response
Best Western Pr... H, Sales Manager at Best Western Premier Hotel Villa Stokkum, responded to this review
Dear Pete R, Thank you for your feedback regarding your last stay at our hotel. We appreciate your review but we are sorry that our service staff was not as friendly as you can expect it. We are looking forward to see you again. Best regards - Your Best Western Premier Hotel Villa Stokkum.
Rating

markjholloway, wrote review 22/05/2019

Good business hotel in great location

I stayed here for two nights. The hotel is very easy to find and located very well for the old town sights. Reception is spacious and the staff were friendly and efficient. The room is simple, clea... more

Owner Response
Best Western Pr... H, Sales Manager at Best Western Premier Hotel Villa Stokkum, responded to this review
Dear markjholloway, Thank you for your nice feedback and your comments. We are happy to read that you enjoyed your stay with us and that you will return. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back soon. Kind regards Your Best Western Premier Hotel Villa Stokkum
Rating

CJMDebyshire, wrote review 03/03/2019

Mid range hotel. Good location. Poor Wi-fi

I stayed here three nights. It’s just off the highway and easy walking distance to the old town which is very nice with Several restaurants etc. The public rooms are nice, restaurant and bar good. ... more

Owner Response
Best Western Pr... H, Verkaufsleiterin at Best Western Premier Hotel Villa Stokkum, responded to this review
Dear guest, Thank you very much for your positive feedback. We were delighted to read that you enjoyed your stay with us and we would personally like to thank you for having taken the time to share your experience of your last stay. We are sorry, that the WIFI didn't work very good. We look forward to welcoming you back to our hotel! Best regards. Best Western Premier Hotel Villa Stokkum
Rating

PrincessSapphira, wrote review 14/12/2018

Comfortable and Clean

Small double room but very clean with good ensuite and toiletries provided. Very good choice of food at breakfast. Had lunch and dinner at the hotel during my stay. All fine. Reception staff very fri... more

Owner Response
Best Western Pr... H, Sales Manager at Best Western Premier Hotel Villa Stokkum, responded to this review
Dear PrincessSapphira, Thank you for taking the time to share your experiences with us. Also thank you for your positive comment about the staff at the reception. We would be happy to welcome you soon again in our pretty town. Best regards and best wishes! Your Best Western Premier Hotel Villa Stokkum
Rating

lrossnm, wrote review 24/11/2018

Clean and comfortable !

We stayed at this location for 5 nights. The room was very clean and comfortable. The staff was efficient but not exactly friendly. The hotel is in a very good location. We had breakfast at the hotel ... more

Owner Response
Best Western Pr... H, Sales Manager at Best Western Premier Hotel Villa Stokkum, responded to this review
Dear Larry R, Thank you very much for staying with us and for taking the time to evaluate your visit at the Best Western Premier Hotel Villa Stokkum. Your feedback is very important for us. We are sorry that we failed to meet your expectations with the breakfast service.Thank you for your comment - we will use this for further internal discussions. Thank you for your kind feedback for the housekeeping staff. We are looking forward to welcome you back again to convince you of our quality. With kind regards Your Best Western Premier Hotel Villa Stokkum