Best Western Premier Hotel Victoria

We chose this hotel because of proximity to the train stop and old town. I have to say, we were pleasantly surprised by the central location and the staff of this hotel. A very short walk from the train station, and a nice one too. The front desk was very helpful, friendly, and professional. Our room was smaller, but perfect. Those that worked the front desk helped us with directions, useful tips for the town, and assisted with reservations to nearby tours. The breakfast served was on point; excellent. We really enjoyed our stay at this hotel and will be returning. less

A comfortable stay, 5min walk to the main train station and less to the town centre. Clean hotel and nice bar area. Breakfast has a lot of organic foods but really is limited especially for vegans. Would be great to see alternatives especially as the shops offer good possibilities. There is a gym and sauna but I did not try. Hairdressers within the main entrance. Rooms modern and clean, beds firm but I liked it - did not like the 2 singles pushed together to make a double though. less

A good place to relax after seeing sights or doing business in the city. Small rooms but comfortable enough for a single traveler. Fast wifi. Quiet. Convenient to everything (university and all tourist interests). Friendly staff. Not luxurious but certainly above average. less

We stayed 5 nights at this hotel. We always had a parking spot, easy walking distance to stores and restaurants and close to the university. The room was compact - had to be organized and creative to find a place to keep the suitcases. Only drawers were very narrow so there wasn't much room to put clothes. Had to pile up all the notices, advertised items etc. to get enough horizontal surface to place our toiletries, camera bag or any items we had. We did like how eco this hotel is and visiting the sun room on top to see the solar panels was very interesting and a great place to relax. It was the only place on our two week holiday that we had to pay extra for the breakfast. It was very good and worth it because we really couldn't recall seeing any restaurants close by that served breakfast- mostly all lunch and supper to the university students. Staff were okay. less

There are many things to like about this hotel. They give you free travel cards, although it requires a bit of persuading, the rooms are large for being so central and they are clean. The staff give you the standard level of service you expect in Germany which is fine and the optional buffet is definitely worth the price. The reason for not giving 5 stars is that the wi-fi is open meaning anyone near the hotel can get onto it without being a guest. Whilst there I dealt with multiple hacks to my email accounts which has never happened to me before, in fact, I could see that they were attempting to gain access in Germany. If they could sort this out it would be the perfect hotel for Freiburg. less