Best Western Premier Hotel Victoria

This Hotel is located on the South Side of Eisenbahnstraße very close to the Altstadt: right opposite the Colombipark. It does have a small Hotel Car Park, which gets full quickly. A subsidised Rate is available for the nearby Rotteckgarage for which there is an entrance just round the corner on Rotteckring. The Parking directly in front of the Hotel is metered and very expensive. The Rooms vary in size but are spacious and very well maintained. There is a good selection of food for the Buffet Breakfast. The staff are friendly and helpful. less

Given that this hotel is part of a chain, we did not have high expectations. What we found was a very comfortable hotel, very clean and well presented with furnishing in pale teak, giving an almost Scandinavian look. The buffet breakfast was excellent and available in a beautiful room, whose wood panelling and large chandeliers seemed as elegant and unchanged as it would have been when its opened over 100 years ago. The staff were great and the location, within walking distance of the train station and on the edge of the old town was excellent. Hemingways Bar in the basement is worth a visit. less

There is a little bit of an air of faded grandeur about the hotel and our room but that could do with a spruce up but the service was excellent in particular the front desk and the breakfasts excellent. The hotel is very convenient for the city, the station and the tram network but the steps up to the entrance are a pain if you have heavy luggage. less

Didn't actually stay here but felt have to congratulate the front desk staff for their excellent service. We were stuck in the city centre after the train service was suspended last night due to a bomb alert. To our surprise the front desk staff happily organised a taxi for us to get back to our accommodation in the suburb. I accidentally left my scarff and hat in the taxi. Returned this morning to see if I can track down the taxi Co. Again the same staff made a call for us without hesitation. Yet to track down my lost property but either way, the hotel deserve to be congratulated. less

Horile parking I came by my own car , but hotel parking was full only avible space we on car lift. This are such as rest of hotel parking was very dark I find space for may standard car VW Sharan in the are life box TSharan standart Higt is 1,476m an I'm taller because my Hight is 1,90m I saw good space for my car, bude the my car was in the middle some gray metalic stick which was in shadow destroy some parts of my car roof When i looked about the situation a I was out of my car a didi see this grey stick again, because she was in shadow. After this a walk around the whole garage a neve find or si some atetiones or instrukci bot the Hght of this area, as you ca se on my pictures. I think this in nis parking standard i for star hotel How you repay my car and you will compensate my bad experience in my hotel. I'm waiting for hotel manger or hotel owner and i like to know how the repair my car a how the will compensate me for this bed experience from their hotel. less