Great location and beautiful room
12/08/2017 Victorianista, Chicago, Illinois
This hotel is a very short walk from the train station, and it's also just outside the alstadt and very close to the university, where I was attending a conference. My room was beautiful, with high c... more
This hotel is a very short walk from the train station, and it's also just outside the alstadt and very close to the university, where I was attending a conference. My room was beautiful, with high ceilings, hardwood floors, and a juliet balcony. It also came with a Nespresso machine and refrigerator; the prices for the mini bar were very reasonable.
However, I probably wouldn't return to this hotel in the summer. While my room was air conditioned, I could never get the temperature down far enough to offset the down comforter on the bed. They seemed to have some sort of plastic protector on the bed that, combined with the comforter and down pillows, made it unbearably hot at night. I slept horribly all three nights I was there. Those who are more tolerant of heat would probably be fine, and I'm sure the room would be great in the winter. This was just a bit too toasty for me in the summer.
Service was also mixed. The woman who did my check in and check out was wonderful. However, one of the other women had a very frosty demeanor and wasn't helpful with giving directions. The young man working the desk when I went to ask for an iron was also not very friendly, and didn't offer to help carry the unwieldy ironing board and iron up to my room when I was obviously struggling.
One peculiar and amusing thing about this hotel is that the beds (at least the king beds) have built in music boxes! You pull a little string on the headboard (I thought it was going to turn on a light), and it plays the Brahms lullaby for you! Super weird, but also memorable! (Just make sure you don't pull the string all the way, or you'll be listening to that lullaby for a looong time!) less