Good location during the summer
15/11/2016 Lynda H, London, United Kingdom
This is a good location for visiting the Biennale or for retreating to in the summer after the heat and bustle of the San Marco area, as its quiet and blessed with a nearby tree lined avenue and only ... more
This is a good location for visiting the Biennale or for retreating to in the summer after the heat and bustle of the San Marco area, as its quiet and blessed with a nearby tree lined avenue and only steps from the vaparetto stop. It's also close to the island's main gardens but there are very few bars and restaurants in the immediate area if you don't want to catch a vaparetto back into the centre, after a busy day's sight seeing. The hotel does have a restaurant but it's lacking in atmosphere, as is the bar. The breakfast, however, is very good with plenty of choice (particularly if you like cake!). My room was a good size but very dark, which I hate and the hotel refused to offer me anything else. My friend's room was fine. We got a good deal as it was out if season but I would prefer to stay elsewhere next time. less
RMHotelSantElena, Direttore at Best Western Premier Hotel Sant'Elena, responded to this review
thank you for your kind feedback on your stay at Best Western Premier Hotel Sant’Elena.
We are happy to know you enjoyed our location and our breakfast buffet.
Concerning the room, we are sorry you were not satisfied with it, especially considering we upgraded you from an Executive to a Junior Suite. Unfortunately, during your stay the hotel was almost completely booked, so we had no chance to change the room with another of the same or of a higher type.
Thank you for your choosing our home for your stay in Venice.