Good value, boring breakfast
This is an OK hotel. The staff are friendly and our room was comfortable and clean. It is a converted convent. The public areas are a little cramped. The breakfast buffet lets them down. It is a stand... more
This is an OK hotel. The staff are friendly and our room was comfortable and clean. It is a converted convent. The public areas are a little cramped. The breakfast buffet lets them down. It is a standard, boring hotel breakfast which would be much improved by more interesting breads and pastries, more nuts and berries, jams which do not come in a little jar and freshly cooked eggs. On the plus side the area is quiet, it doesn't flood and the hotel is convenient for the Sant'Elena vaporetto stop. We would probably stay there again as it is good value overall less
RMHotelSantElena, Direttore at Hotel Sant'Elena, responded to this review
first of all, thank you for completing the on-line questionnaire about your experience at Best Western Premier Hotel Sant'Elena.
We are glad you enjoyed our accommodation and our work.
We apologize if your stay has not lived up to your expectations and we would like to let you know that we will share your precious reports with our Food & Beverage Manager in order to keep on improving our breakfast service.
The opinion of our Guests is essential for us, and, we will take them as cues to keep on improving our service.
We hope to have the chance to welcome you again on your next trip to Venice.