Best Western Premier Hotel Royal Santina

My husband and I stayed at this hotel for three days prior to a Princess cruise. It was arranged by Princess for us. The hotel is centrally located, one block from the central bus/train/ metro station. The Hop-On Hop-Off bus stopped right across the street from the hotel and made sightseeing so easy. But by far the best part was the helpful, friendly staff! They assisted with directions, making reservations, and anything else we needed. I especially want to thank the woman at the desk, Iolanda, the woman who treated us each morning as we went to the wonderful breakfast buffet, PatriIa, and the Customer Service Director, Roberta. It was a truly wonderful experience! less

We checked in to the Hotel Royal Santina Aug 1st 2017 and stayed for five nights The hotel is located across the street and about a block away from the Roma Termini Train station. Even though the Hotel is not close to the airport it is close and within walking distance to all major attractions in Rome if you are in pretty good shape and enjoy walking. We walked to the Trevi Fountain, The Colosseum, Vatican City, Spanish steps, Piazza Navona and Ponte Sant' Angelo.. You can catch a train from the airport very easily or hail a cab to reach the hotel We stayed in room 805 which had a courtyard view. The 8th floor is the highest floor in the hotel. The room is a little small but was more than adequate. The king bed was soft and there is mood lighting which was cool. Colors could be changed manually from Red,Green, Blue or White. Or you could simply turn them off altogether. We had a wonderful rain shower with a handheld wall shower mount in our bathroom. There is Wi-fi and a cell phone that can be used in the room at no extra charge. There was a small fridge with drinks inside that will get charged to your room if you consume those items. We used the fridge to store small food and beverage items The Hotel's breakfast was amazing and super cheap. We paid 3 Euros pp and this could be charged to your room. The breakfast offered plenty of pastries, pancakes, meats, eggs, cereals, fruits, breads etc. The hop on hop off bus as well as other buses were directly across the street from the hotel. The gym was perfect and I was the only person that used it the entire time. Two treadmills, one elyptical and universal gym with a small selection of free weights was perfect. The gym was clean and spacious with a water cooler with cold drinking water. The staff was always very friendly and helpful.. The courtyard is for smokers which was nice for the smokers however if you don't smoke you may not want to try and relax out there even though it was very inviting. The Hotel may not look very inviting on the outside but for what it lacks on outside appearance it is what on the inside that counts.. Close to everything.. Loved it.. less

We had a group of 25 people stay in May for 2 nights. Rooms are VERY clean and modern. Nice breakfast and great location to many good restaurants within walking distance. 1.5 blocks from train Main train station Termini/metro. Very safe and quiet at night. The group was very pleased with this selection of hotel.Sofia in the sales department was very easy to work with to book the block of rooms and helpful in many ways. less

Spent the night on August 5 at this hotel after a Cunard cruise. It was very clean and seemed quite safe. The staff members were fine. The hotel had kind of a cold industrial feel. Bed was comfortable. There was a family staying in the room next door and they got in after midnight and were very loud, shouting slamming doors etc. I could hear the blow dryer as if it were in our room. I could also hear the hangers sliding back and forth on the rack. The family was rude but unfortunately their noise made it obvious that the walls were paper thin.Three stars seemed not enough, four stars seems like too much. less

Stayed here for two nights when in transit with out 7 year old daughter. We stayed in a standard room (412) good sized room and bathroom had a huge shower and a deep bath tub. great water pressure and black out curtains. This hotel looks recently renovated. Clean and tidy. They even offer a smart mobile phone in your room for use around Rome. We didn't need one but great idea. In room air dryer but professional dryer and hair straightening units available from reception. Lots of shampoos and consumables in the bath room. Breakfast was included in our fare and as previous comments they could replenish items a little quicker, fair selection and pastries and cakes were good. Bar offers complimentary snacks, crisps chips and pretzels. Also had caviar and salmon one afternoon. Hop on hop off but across the road, main train station 5 min walk. We were Not disturbed by any road noise. Cabs from air port to this hotel were fixed at 48€ Extra towels blankets and little things you may have forgot are all available complimentary at reception. We were recommend to stay here by our travel agent in Australia and he has used this hotel for lots of his clients. We would happily stay again. less