Best Western Premier Hotel Royal Santina

We had a family trip to Europe and we stayed at Royal Santina 3 nights and we had two rooms. Our mom needed a handicap room with an easy access to shower, and they were very accommodating. Their front desk staff even offered us their on-site wheelchair during our visit in Rome. The hotel is literally right across the street from the main train station , Termini. We were able to walk there less than 2 mins to take a train to Florence and even the subway to Vatican. Train station entrance is located on the left hand-side of the hotel exit ,and there is also the main bus station located within 5 mins of walk from the right side of the hotel. The other great thing for this hotel was one of the Double-deck city tour bus station is literally in front of the hotel. If it is your first time visiting Rome , this hotel is one of the best options with their budget friendly rate and location. Their breakfast rate is very reasonable with a lot of good options, their staff even offered us Espresso in addition to their freshly brewed coffee. They also offer complimentary treats during the day in the lobby. They have a business center area with computers and their internet is fast. The only down side is , some of their rooms may be a bit too loud due to their location. Highly recommended and we will be back when we return to Rome in the future. ```` less

This hotel was right across the street from the train station which made it an excellent location. Staff was friendly, rooms were great. I would stay here again. We never had any problems and the staff answered any of our questions and was very helpful. less

very modern hotel at Termini. excellent service,staff very friendly and helpful, rooms large and clean.front desk personell will do anything to help you in any thing you need, surely will recomend this hotel to friends. one of the best hotels I stayed in Rome. less

This hotel would be my first choice for any trip to Rome. Best things about this hotel:- +Great Location! (When in Rome, stay close to Termini station - gives you easy access to Hop on / Hop off City SightSeeing bus, 3 min walking distance to station/metro/bus/tram - both Blue/Red Metro lines connect at Termini station) +Hotel has a lounge area which offers you Water (both Still and Sparkling), Juices, Cakes, Biscuits Daily - Free of cost! This was a blessing for us after a hot & humid/tiring long day! +Comfortable bed / extra bedding/pillows - superb lighting in the room with changing colors (helps with color therapy and promotes sound sleep), superb toiletries (shower gel, shampoo, body lotion, dental kit, shower cap, shoe sponge and intimate cleanser, soap) - You need not need to worry if you miss out on anything! + Another plus point was the Tea/Coffee/Kettle in-room facility + Hotel also provides you with a "Hello" Phone with free local/international calls, Free internet facility, all tourist information with maps, offers and discounts on attractions - which you can carry around while exploring Rome. + Writing Desk / Fridge + Breakfast option was amazing. It cost us 7.5 EUR per person / per day and it was completely worth the money !! + Huge Flat screen TV which was also very impressing !! +The staff at the hotel were helpful, professional and courteous. Yolanda at the reception made sure we had the best room (with superb aircon - which was one of the requests). She also gave us the room promptly on our arrival and explained to us regarding the wifi, breakfast, and aircon very clearly. She had a service-with-smile attitude which made our stay extremely comfortable. One of the only recommendations/suggestions I would have for this hotel is to have a folding luggage stand that we find at most hotels. It was inconvenient for us to keep our luggage at the ground & ended up hitting our head/feet :( less

We returned to this hotel for the second stay, since we enjoyed it very much last year. Location is perfect: a couple of minutes from Roma Termini, metro and bus stops. Great soundproofing in rooms, which are modern, comfortable and clean. Nice toiletries, as well as slippers and bathrobes. Comfort rooms are of good size. Personnel is polite and helpful. Sustainable high quality of service. Special thanks to Alessia. She is a real asset for the business and highly professional. The only negative: since last year the breakfast price jumped from 5 to 7.5 euro, with no obvious improvements in food quality or variety. less