Best Western Premier Hotel Royal Santina

Enjoyable stay with very comfortable room, bathroom with shower, bath and lovely towels. Very good breakfast, with wide selection. The ladies in the restaurant were particularly helpful and friendly. Well done. less

Excellent location. Close proximity to Roma Termini, where you can take the Metro or the buses. Very modern. Very clean. Very nice room amenities. Friendly, helpful staff. Great breakfast and dinner. Kudos to Giannino who went above and beyond less

THis is a fine place to stay in Rome. I stayed here in November 2017 and returned October 2019 for four nights - it was a delight to see again so many of the staff that were helpful on my first visit. The service was every bit as good as I experienced before.The rooms were impeccably clean and despite being close to busy roads, remarkably quiet. It is in easy walking distance to Termini Station and the Baths of Diocletian with its associated museum. Will definitely stay at this hotel again when I return to Rome next year. less

We stayed at the Royal Santina for three nights at the end of October. We took the Leonardo Express from the airport, which took us straight to the Termini station, and then a very short walk to the hotel which was great. We had a quick check in, only having to wait for a couple of minutes, and were allocated a room on the fourth floor, overlooking an internal courtyard. This suited us fine as there was no street noise at all. Our room was a Deluxe and a very good size, especially for Italy, with a super king bed and sofa, as well as a very spacious bathroom with both bath and shower. The room was very clean. My only gripe was that although the glass bathroom wall looked very nice, it wasn’t practical if you got up to use the bathroom in the night, turning on the light and lighting up the whole bedroom. There were a few marks on the walls, a little wear and tear, but nothing unexpected in such a busy city. We had breakfast included in our room rate, however I would have happily paid the €7.50 they charge for the selection on offer. I’m gluten free and on asking they brought be a large plate of packaged bread, cake, biscuits, cereal etc. that I could eat. There was a range of other hot and cold options, all of which were regularly replenished. The only issue was that unless you specifically flagged someone down to ask for the specific coffee to be made, none of the people serving at breakfast actually came to ask. A small thing but it would improve the service. Until the last night of our stay we think we must have been the only people staying in our corner of the hotel as it was very quiet. On our last night we heard quite a bit of noise from the room above and next door, but nothing to out us off potentially staying again in the future. All in all I’d recommend the hotel, particularly if you are planning on using the trains and buses that stop just outside. less

Arrived at this hotel after a cruise. Stayed for two nights and was pleasantly surprised. The front of the hotel does not show any signs of what there is inside. The room décor is modern, clean, with a large comfy bed & even has 'mood lighting' to enhance your stay. The bathroom is wonderful and even has a bath with a separate shower. Our room (416) overlooked the main street and was a little noisy, especially the idling buses that seemed to have a major stop right over the road. The wifi was not good in our room - unless we sat in the bathroom or right near the room door so this was a bit of a hassle. The breakfast was wonderful and we ate one evening in the restaurant and it was very nice. less