If no need to stay in the city centre, this may be your best choice
26/08/2017 KatSKN, Estonia
We stayed in Best Western Premier Hotel Regensburg for 4 nights and or choice was made due the location as we were there for BMW Junior Cup tennis tournament, held in RC Rot Blau Regensburg Tennis Clu... more
We stayed in Best Western Premier Hotel Regensburg for 4 nights and or choice was made due the location as we were there for BMW Junior Cup tennis tournament, held in RC Rot Blau Regensburg Tennis Club, just a 1 km away from the hotel. If you need to stay in the city centre, the location obviously won't meet your expectations but for us it was just the one.
The hotel is near to the autobahn and very easy to get there from Munich Airport if travelling by a car. Be aware of the parking situation, as it costs 8€ per night to park a car in the hotel's garage and there are no parking places outside the hotel. We parked our car on the streets, a short walk away from the hotel, wasn't a problem anyway.
We booked a room for three people, 2 adults and a 11yr old kid, we were accommodated on the 3rd floor, room 326 and this room had enough space for a 5-people squad. :D Very roomy, comfortable, clean and well furnished. Only negative thing was the location of the bathroom with it's glass door - that was just next to the beds and it was not that comfortable to use the bathroom when others are still asleep.
Also a noise from hotel's courtyard woke us up every morning, so remember to close the windows and turn the aircon in.
The bathroom was large, but as it had a bath, it was quite uncomfortable to take a shower as the bath was very slippery and no place to hold in. It can be even dangerous to elderly people. Definitely NOT a plus. Together with that glass door issue. :)
The service quality of this hotel generally was very good, but room cleaning really needs improvement. Every day something was not done - the shower gel bottle was left empty, towels were changed but not replaced in necessary amount (2 instead of 3), minibar (Granini juices) refilled only partly (1 instead of 3), glasses were never washed and used plates and glasses never were taken away, beds not made up etc etc. So that was quite a surprise for that good hotel.
Breakfast was perfect - good choice of coffee and freshly made juice, most of the meals /warm and cold/ tasted good and the variety was just ideal.
We also had dinner 2 times in the hotel's bar, the food was absolutely fantastic and portions were SO big! Try the Wiener Schnitzel Vienna (they make it smaller for kids) or roastbeef or some of their salads - absolutely delicious. Pinot Gris tasted chilly, dry and good, unfortunately quite expensive.
Overall our experience was superb and we'll definitely return same time next year. less
BWRegensburg, Front Office Manager at Best Western Premier Hotel Regensburg, responded to this review
thank you very much for taking the time to review our hotel and giving us such a wonderful rating.
We are glad to hear that you`ve enjoyed the location, the spacious room and the "fantastic" food and "prefect" breakfast in our restaurant.
We will gladly pass your compliments on to our staff.
W e would like to apologize that the room was not as clean as it should have been in your opinion and the cleaning ladies seem to have forgotten some items, we have forwarded that to our executive housekeeper to improve that procedure.
We have also forwarded your suggestion about the bathtub to our maintenance.
If you are planning your next trip to Regensburg we would be more than happy welcoming you back to our hotel.
Your Best Western Welcome Team