New, Good location RM 102
05/01/2018 Colin F, Toronto, Canada
I stayed in RM 102 the place was mostly empty. I checked in Jan 1. They put me as far as they could away the reception. I don't know why but... I'm booked again there in Match and will have a closer r... more
I stayed in RM 102 the place was mostly empty. I checked in Jan 1. They put me as far as they could away the reception. I don't know why but... I'm booked again there in Match and will have a closer room. Typical German Ikea style room. Fast internet, clean room with shower where you have to clean up the water on the floor after a shower. Awesome breakfast! Excellent staff. Free parking and easy on and off the highway. Good location. All around very good. Slightly higher prices at 120€ a night.. thank you less
BWRegensburg, Front Office Manager at Best Western Premier Novina Hotel Regensburg, responded to this review
thank you for your positive review of our Hotel.
We are glad to hear that our "excellent" staff made your stay great, we have passed your compliments on to them.
We also thank you for your compliments regarding our breakfast as we pride ourselves in offering fresh and well prepared products.
We are sorry to hear that you did not like to location of your room. We have selected a room that is quiet and away from the elevator and street and therefore a little further away from the reception desk.
Please let us know that you prefer a room closer to the reception for your next booking.
We look forward to welcoming you back to Best Western Premier Hotel Regensburg.
Your Best Western Welcome Team