When we entered the hotel we were welcomed by very pleasant front desk staff. Although we arrived late (after 23.00), the friendly receptionist was still able to arrange our evening meal in the nearby restaurant Okarina. From the moment we checked in, until we left few days later nothing was too much trouble for the staff. Our room was small, but compact and we had all the comfort along with all amenities which we required. That included big flat screen tv (managing it was a bit complicated but ok, we had to call for help which arrived almost immediately), table and chairs, mini bar, shower gel/shampoo, bathrobes and slippers etc. There was not much of a view, since there is a shopping mole just in front, lake could be seen, but it was not requested or payed for a view, so it was not expected. The meals were buffet style and there was plenty of choice. One evening we have decided for the Grill restaurant within the hotel complex. Many thanks to waitress Jadranka who was very helpful, attentive, polite and pleasant. We also enjoyed the comfort of relaxing in the small hotel wellness (design is funny), we used jacuzzi, small swimming pool, steam room and sauna. There were also nuts and refreshing drinks, which we found fancy. We also arranged some lectures for us through the hotel staff. Hotel concierge Tomaz Kosir, who proved to be a scholar and a tourist guide, gave us a fine lecture about his country in one of the hotel conference rooms. Since we are history and culture enthusiasts, it was a great joy to hear his expert insights through the photographs of the natural and cultural sights. His service was a true added value to the offer of the hotel I would return back to this hotel and I would make a recommendation to my friends and family. less
Kompas_Hoteli_Bled, Sales department at Best Western Premier Hotel Lovec, responded to this review
Dear Albrecht B,
Thank you for the lovely review of your stay in our hotel. We are pleased you enjoyed it and hope to be able to welcome you back to Bled again soon. Thank you again for taking your time and sharing your impressions.
Marinko, Sales department