Best Western Premier Hotel International

Easy check in, good staff, excellent room with a nice view, comfortable bed, aircon that works, great shower. The bar has no atmosphere and few customers. Excellent breakfast. Public areas are sterile. less

As a hotelier this experience has been a complete disappointment. I work at a hotel in Vienna and understand the profession hence why I called in advance to my stay, sent an email and even a booking.com request all 3 have been ignored and the situation I tried avoiding prior to my arrival is what I received. The bathroom has black mole, tiles falling off, and inside the toilet was dirty, including long hairs in the bathroom ( I am bold/ just for the record ). Won’t share pictures as to spare a few people the trauma. Brno seems to a be a beautiful city for the price paid I am 190% sure you can get a better service. Let me also just for the record mention I have worked in premium hotels for the best western chain and know what to expect. In Vienna places like Best western Premium Harmony are excellent, this hotel falls under a 3 star hotel. I will be sending a follow up email to best western Central Europe in Vienna as well as to avoid a few people the disappointment. Was meant to stay 3 night. Told reception I am leaving the next day 10 minutes after check-in. less

We stayed three days in this hotel with my wife this summer. A former communist building has been successfully renovated and gently designed. The standard rooms are smaller but good equipped, very good breakfast. If you want to practice your workout, they have a large fitness room and pool. Highly recommended. less

The location is very good. It is 5 minutes to the main square. Breakfast starts punctually at 06:30. Freshly cooked meals are offered. An omelet or a ham - cheese toast gets you freshly prepared. The quality of the other dishes is good. The breakfast was the reason why I chose this hotel again. Unfortunately, the parking with € 16.- per day extra, very expensive. (for 4 nights € 64.- only for parking) As usual in other hotels, there was no free water in the room. That surprised me a bit. The wellness area with the pool is rather lower mediocrity. less

Great price. Modern hotel. Room small, but just the right size for the price, for one person. Handsome interior hallways, that looked modern and didn't smell of carpet-fresh. Mini-fridge kept my water cold. Recepe staff all spoke English. I think also German. Knew about the Tram routes. Breakfast wasn't all that it is blown up to be. Lots of weird things I'd never put into my body. Nuts, grains, liquids. The Gluten Free bread was good, but no Lactose Free sunflower (plant) spread. The live Chef to make eggs was great the first morning with the nice woman, but the burly guy the next morning did not know enough English to even understand my egg order - nor care. I wanted the scrambled eggs from the pitcher, instead he ignored my wishes and cracked eggs and fried them for a few seconds, and served them cold and runny! Ick! That can be a problem with chefs in Czech: they serve food their way, not your way! And are mean about it! Had a tasty dinner in the main floor restaurant, but it was horribly over-priced. The chicken item on the menu is the Chicken Supreme, with a bunch of vegetables and creamy sauce. Neither of which I can eat. So I asked if I could have a more British/American version of just the Chicken Breast and Fries. Which I was served, and which was tasty, but was the entire $18USD! In the US and even in the UK, that would have been a "side" or "a la carte" order for $10/max. It's not like anyone else was in the restaurant at 6pm, they should have felt happy someone cared! When you turn on the room TV, there is a 15-minute locally produced travel video about Brno. Short, simple, informative. Many TV channels in Czech, English, German, Russian and maybe more. On arrival at Brno Hl.n., I actually walked uphill to this Best Western, with my GPS map. Now, I know there's the #4 and #12 Tram, for less than €5/day, with the hotel half-way in between two stops. Short, pleasant walks. I like it when hotels sell Tram/Bus tickets from Reception! less