Best Western Premier Hotel International

You don’t know how good you have it unless you have something drastic to compare it. This hotel is by far more safe, clean, bright and inviting than some of the other hotels in the area. The hotel itself has a gate so cars have to get a ticket to enter. I thought that was strange but after staying at another hotel in the area, I understand the need to keep the suspicious characters out! And customer service, my gosh, the guys who checked me in was so nice & friendly. I didn’t check out the bar but it looked pretty lively with a couple of bar tenders. This place maybe a little more expensive but let me tell you, it’s worth it. less

We stayed at the hotel for 5 days and was pleased with our room, the only criticism is that there is no drawer space. The spa facility could do with an upgrade, as it was dark and did not encourage people to use it. The hotel is in a great location , right in the city centre and just a few minutes walk to most sights and arguably some of the best restaurants in eurpoe. The hotel is clean and security conscious, as you need to use your key card to operate the lift. They have drinking water on tap for you to drink in the reception area, one added bonus is the fact that you can drink the tap water, this saves buying bottled water. The hotel is used by business people from all over the world. Spilberk castle is only a 10-15 minute walk out of the front of the hotel, if you go out the back way of the hotel you are just 3 minutes away from shopping and bars and restaurants. The hotel is a calm tranquil establishment and has carpets on all landings which helps in keeping the noise down when people are arriving at all times of the day and night. Our friends where moved to another room without any fuss when they pointed out that they had booked a room with a double bed and had been given twin beds. The rooms are clean and the A/C worked great, which was a god send as the temperature in Brno was constantly 23-26 degrees every day. The bathroom although a little small it was fully functional. The curtains were blackout curtains which suits us as the sun shone into our room early in the morning. The housekeeper changed our towels every day even when we did not ask for it. Any person choosing to stay at the Best western premier international hotel will not be disappointed. The wi fi is free and worked perfectly well for the short time we used it. Honestly we do not use our mobiles whilst on holiday except to take pictures. If people are getting hung up about wifi then they are sad and need to have a break from technology and wake up to what is around you and enjoy life without technology. less

Easy check in, good staff, excellent room with a nice view, comfortable bed, aircon that works, great shower. The bar has no atmosphere and few customers. Excellent breakfast. Public areas are sterile. less

As a hotelier this experience has been a complete disappointment. I work at a hotel in Vienna and understand the profession hence why I called in advance to my stay, sent an email and even a booking.com request all 3 have been ignored and the situation I tried avoiding prior to my arrival is what I received. The bathroom has black mole, tiles falling off, and inside the toilet was dirty, including long hairs in the bathroom ( I am bold/ just for the record ). Won’t share pictures as to spare a few people the trauma. Brno seems to a be a beautiful city for the price paid I am 190% sure you can get a better service. Let me also just for the record mention I have worked in premium hotels for the best western chain and know what to expect. In Vienna places like Best western Premium Harmony are excellent, this hotel falls under a 3 star hotel. I will be sending a follow up email to best western Central Europe in Vienna as well as to avoid a few people the disappointment. Was meant to stay 3 night. Told reception I am leaving the next day 10 minutes after check-in. less

We stayed three days in this hotel with my wife this summer. A former communist building has been successfully renovated and gently designed. The standard rooms are smaller but good equipped, very good breakfast. If you want to practice your workout, they have a large fitness room and pool. Highly recommended. less