Really good hotel but let down by the school canteen breakfast.
A really nice room with balcony (recommend no. 204 on the corner of the building thus facing south (continuous sun) and views in two directions), a big bathroom (even if it did have the occasional rather bizarre and impractical Italian "mod" design feature), a great staff on the reception who were always eager to help, a really wonderful restaurant attached (one of the best meals I can remember!) and lovely pool with wellness service with a great garden for sunning oneself. All (so far) therefore really good and would recommend it 100% .... but do, please bear in mind my comment below.
Even better on arrival that we were told that we were only being charged 4 Euros each for breakfast...(as opposed to 9-10 euros in Germany). But then the realities of Italy seriously hit us! It is perhaps unfortunate that I am old-fashioned and consider a gentlemanly, relatively peaceful breakfast as being the essence of a good hotel but as a teacher, I would have had a rather more relaxing experience in my school canteen at lunch-hour. To me, it was almost a "bun fight", in a room which, (while being highly practical for management and swift cleaning) had an ambience and welcome with less character than my school's exam hall. The staff worked really hard but found it tough going and if you turned up at 9.40 (20 minutes before the deadline at 10am), you were unlikely to get the food one wanted since they had run out. I accept that this may be a cultural problem and that Italians may not rate breakfast as important but I can only remember a worse breakfast experience in 40 years and that was in down the road in Verona. Suffice to say that seldom have I felt so much like a member of a cattle herd being driven off to market.
The real problem here is that being 25 minutes' walk from the city centre, it is probably a 15 minute walk to the next best competition so there is not much one can do apart from accepting the inevitable.
Come on, Best Western! You are seriously letting down a) an otherwise great hotel and b) the efforts of your very competent staff. You can do so much better here! less