Hit & Miss Typical Best Western in Padova
04/05/2018 Franz O, Manchester, United Kingdom
This hotel comes with some good and bad points. The staff were all helpful and friendly, the hotel is fairly clean and my room (I booked the Comfort Room) was of good size and well furnished. Rooms to... more
This hotel comes with some good and bad points. The staff were all helpful and friendly, the hotel is fairly clean and my room (I booked the Comfort Room) was of good size and well furnished. Rooms to the Via Venezia front are very noisy but my room to the river side was quiet enough. The restaurant offers poor quality food at high prices and has no atmosphere. The breakfast (not expensive at € 4.00) is buffet style but most offerings are a tad on the cheap side, such as canned fruit, watery juices, anaemic sausages etc.. While many hotels charge as much as € 17 for a buffet b/fast, this one could charge € 8 and supply fresher and tastier food. As a Premium client, they asked an additional € 15 to use the Spa / Pool. I thought this very stingy. A 1 ltr bottle of water was € 8, a total rip off. This is why I rate this hotel "average". less
CRISTINA B, Responsabile relazioni con la clientela at Best Western Premier Hotel Galileo Padova, responded to this review
Dear Franz O,
Thank you for posting your kind comments on Trip Advisor. I am pleased your review was constructive and I am disappointed that we did not meet your expectations on this occasion. We hope to welcome you again in the future, to offer a better experience.