Best Western Premier Hotel de la Poste & Spa

35 Rue Emile Zola, Troyes, 10000, France
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Best Western Premier Hotel de la Poste & Spa

The Best Western Premier Hotel de la Poste & Spa, coiled in the central city of Troyes, is a charming hotel in the cozy refinement. It is located about a hundred metres from the pedestrian heart of the cultural centre, artistic and tourist Troyes. Ou show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Premier Hotel de la Poste & Spa

Traveller Overview:
4.5 Rating: 508 reviews
Excellent 59%
Very Good 34%
Average 4%
Poor 0%
Terrible 0%
Rating

acfx2, wrote review 21/10/2019

PERFECT

Respectful staff with listening and speed responses High quality & large services Room clean, calm & commodious The location is perfect for chill & walk The spa is the perfect bonus for enjoy the mome... more

Owner Response
Hôtel D, La Réception at Best Western Premier Hotel de la Poste & Spa, responded to this review
Dear acfx2, Thank you very much for your recent stay at our Property ! We are glad to see how you have appreciated every hotel amenity, Thank you so much for your very kind feedback about the staff ! Looking forward to welcoming you again ! Warm Regards Théodora
Rating

KerryBagier, wrote review 08/10/2019

Wonderful hotel

We booked this hotel at the last minute as we drove home from Spain. If only we could have stayed longer. What a wonderful time we had. The hotel was beautiful, as was our room. The little town of... more

Owner Response
Hôtel D, La réception at Best Western Premier Hotel de la Poste & Spa, responded to this review
Dear KerryBagier, Thank you for sharing your opinion regarding your stay at the Best Western Hôtel de la Poste. It is a great pleasure to read that you truly enjoyed Troyes and our Hotel ! Looking forward to welcome you again ! Warm Regards Théodora
Rating

MsWithnail, wrote review 07/10/2019

Oh dear...

It started fabulously. Pretty hotel, nice street, and we splashed on a beautiful (and pricey) suite. Too bad the receptionist wasn't that accomodating. To begin with, he only gave us one keycard. He d... more

Owner Response
Hôtel D, La réception at Best Western Premier Hotel de la Poste & Spa, responded to this review
Dear MsWithnails, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important for us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We regret that no luggage assistance has been suggested to you on Check-in. We have therefore reminded our entire reception team that this is an essential service to offer our customers. Concerning the air conditioning in your room, I regret that it did not work properly, we have since remedied this dysfunction... if we could have offered you a dislocation, know that we would have been happy to do so, but we were fully booked this evening. That is why breakfast and champagne from the mini bar were offered to you at the checkout. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Warm Regards Théodora
Rating

karenreviewsrestos, wrote review 03/10/2019

Excellent

Gréât hôtel in the middle of Troyes near to the cathedral.Many good , interesting restaurants in the surrounding area. Elegant room, very clean, modern bathroom , very helpful staff. Dog was fully we... more

Owner Response
Hôtel D, La réception at Best Western Premier Hotel de la Poste & Spa, responded to this review
Dear karenreviewsrestos, Thank you very much for your recent stay at our Property ! You have enjoyed our Hotel and its location, so thank you very much for your feedback. We appreciate ! Hope to see you soon again ! Warm Regards Théodora
Rating

lewisw948, wrote review 30/09/2019

came back twice

used this as a stop off for a journey further south and for journey back - would definitely come again. Recently refurbished, the rooms are exactly what you need for a couple of nights, location excel... more

Owner Response
Hôtel D, La réception at Best Western Premier Hotel de la Poste & Spa, responded to this review
Dear lewisw948, Thank you for sharing your experience regarding your stay at the Best Western Hôtel de la Poste. It is a great pleasure to read that you truly enjoyed the hotel and that the Breakfast met your expectations, Thank you very much for us ! The Cathedrale Parking is a really good and secure parking too ! Looking forward to welcome you again ! Warm Regards Théodora