Best Western Premier Hotel Astoria

The location of this hotel and parking facilities make this an ideal place to stay when visiting Zagreb. We were offered a parking space on the hotel premises which was covered and secure. Big cars may find it difficult to Park here but there are plenty of public parking garages around the hotel. The room was clean and the beds were very comfortable. The breakfast was great and the staff were very friendly and helpful. less

My Croatian family say I complain too much about Croatian customer service. But, then I tell them about how much I love the Astoria in Zagreb. Consistent. Consistent. Consistent. The breakfasts are amazing. The staff are helpful. And when you need to add days or adjust your stay, there's no issue. And they are polite. Period. I have been staying here when I'm not in Split - Zagreb has become my second home. It's so convenient (close the main trg and everything in between). Thanks again guys! Hope to see you soon. less

Excellent location and very comfortable stay for 1 night in Zagreb, perfectly lateral to the upper and lower Zagreb for all the sites. The hotel has a dedicated drop off and car park facilities to the rear. Hotel room was very clean and well maintained with complimentary tea and coffee facilities, stocked mini bar, nice toiletries, safe and desk with good wardrobe and hanging space. Bed was large and comfortable with multiple pillows. Breakfast was included and due to the COVID19 measures you are allowed to browse the breakfast but you are not allowed to touch, a member of staff makes it for you. The breakfast itself was delicious and very varied for all needs. The hotel is currently (Aug 2020) under renovations front and rear is in scaffolding however internally we had no noise and no inconvenience so it looks like external work only to bring it up to date with a fresh look. Staff were excellent and friendly with prompt service, the city tax is collected on check out. Not a long stay (only 1 night) but found this hotel a safe choice. less

We are at this hotel because of our work trip. It is located near city centre. It is the most important thing why we were picked up this hotel. You can go easily to city centre by walking any time even if night times. Also there are some spots near hotel for hanging out. The room which we stayed was not big enough we expected. It could be bigger. Room cleaning service was not enough, we stayed there for five days even if one day they did not change our sham and bed sheet. Management should take care of more room cleaning. The breakfast was amazing I did not expect such a wide variety breakfast. You can find whatever you want. We had our breakfast everyday before we left hotel. It is a small typical city hotel. If you stay in a city for a few days and would like to stay near city centre you can book a room mind at peace. less

Great central location in the centre of Zagreb. Very nice hotel well decorated, very clean and the staff are very friendly and helpful. The rooms were a little on the small side (shoe box springs to mind) but clean and comfortable. There was no bath and the shower cubicle was again a little small. Breakfast was ok plenty of choice but some of the options not to my taste - Overall for the location staff and cleanliness of the hotel I cannot give anything below 5 out of 5 less