Best Western Premier Helena Great Northern Hotel

835 Great Northern Boulevard, Helena, Montana, 59601-3315, United States
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Best Western Premier Helena Great Northern Hotel

Guests at our Helena hotel enjoy a prime downtown location, located in the Great Northern Town Center and just minutes away from attractions the city has to offer.

With upgraded amenities and a theme reminiscent of the Great Northern Railroa
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Premier Helena Great Northern Hotel

Traveller Overview:
4.5 Rating: 1200 reviews
Excellent 76%
Very Good 17%
Average 3%
Poor 1%
Terrible 1%
Rating

kristenmartindale86, wrote review 24/02/2020

Awesome stay

All around great place to stay. Lots to do right there, friendly. Quiet place. Had everything we were looking for in a hotel. Had the best time. We will definently be back to stay again here real soon... more

Owner Response
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review
Our favorite words to hear - thank you Kristen! We look forward to your return! M Bara
Rating

Connie M, wrote review 19/02/2020

Excellent !

Stayed when called for jury duty (courthouse very convenient across the parking lot). Loved the fresh cookie greeting me at the counter. Reservation with Robert was very accommodating the day before.... more

Owner Response
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review
Thank you Connie! We understand the circumstances of travelling for a jury selection. We certainly appreciate you staying with us and hope to see you back again when your travels bring you to Helena! Have a wonderful "blue sky" weekend!
Rating

katiesimps0n, wrote review 19/02/2020

best night of sleep I have had on the road in a long time!

All the staff were completely accommodating! The complementary airport shuttle was always prompt. The front desk staff gave helpful recommendations for dinning withing walking distance, as well as r... more

Owner Response
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review
Dear Katiesimps0n - As I mentioned to the previous review - Beds, pillows and even coffee are certainly personal tastes we respect in our guest. Have a guest tell us it is the "best night of sleep I have had on the road in a long time!", instills to us that we are taking care of the majority of our guests! We put our best foot forward each day and reviews like your's are very rewarding to us. Thank you so much!
Rating

Ross G, wrote review 18/02/2020

Hard Bed, no pillow options except very thick.

Hard Bed, no pillow options except very thick. Not friendly. Room keys quite working twice during our stay. Breakfast was average. Coffee was HORRIBLE. Basically warm water. I stay in a lot of hotels ... more

Owner Response
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review
I am sorry that you were not pleased with your stay here Ross. We have responded to all your reviews. We do know each guest has a personal preference in beds and pillows, unfortunately, we are not able to meet all needs and we respect your choices. We do hope you will give us another opportunity when you visit Helena in the future.
Rating

JoAlberta, wrote review 11/02/2020

Beautiful hotel

Lovely hotel in a great location. Walkable to restaurants and movie theatre. Rooms are very spacious and well appointed. Friendly staff. Little more attention to the breakfast buffet..water for tea wa... more

Owner Response
Suzanne M, Front Office Manager at Best Western Premier Helena Great Northern Hotel, responded to this review
Thank you for taking the time to review your stay at the Great Northern Hotel in Helena. We really appreciate your wonderful comments. Our staff works really hard and its nice for them to be noticed. We look forward to seeing you again.