Best Western Premier Helena Great Northern Hotel

835 Great Northern Boulevard, Helena, Montana, 59601-3315, United States
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Best Western Premier Helena Great Northern Hotel

Guests at our Helena hotel enjoy a prime downtown location, located in the Great Northern Town Center and just minutes away from attractions the city has to offer.

With upgraded amenities and a theme reminiscent of the Great Northern Railroa
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Premier Helena Great Northern Hotel

Traveller Overview:
4.5 Rating: 1212 reviews
Excellent 76%
Very Good 17%
Average 3%
Poor 1%
Terrible 1%
Rating

oceangoer1, wrote review 16/07/2020

Great hotel

Hotel was very clean, staff were attentive.Location is great at one end of the gulch. Walking distance to many restaurants and not too far to hiking trails. Will stay again next time in Helena. Thanks... more

Owner Response
Suzanne Malarae, Guest Services / Front Office at Best Western Premier Helena Great Northern Hotel, responded to this review
Thank you for taking the time to review your stay at the Great Northern Hotel in Helena. We are pleased you enjoyed your stay and felt safe and comfortable. We have been working very hard to maintain our level of service during these trying times. We look forward to seeing you again at your next stay.
Rating

AnnC5287, wrote review 07/07/2020

Great Experience

Had a great time at this hotel. It was very easy to find, located within walking distance of several points of interest and good restaurants. Staff was very professional, nicely dressed, responsive ... more

Owner Response
Marti Bara, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review
Ann - thank you for taking the time to leave a review. We want to ensure our guests feel safe and comfortable during all their stays with us here at the Great Northern Hotel. Helena has much to offer and we hope you will perhaps return one day!
Rating

Janine P, wrote review 06/07/2020

Exceptional service during global pandemic

Warm, friendly, professional staff and clear safety precautions everywhere we looked! The rooms were well appointed, clean, and quiet. Simply an exceptional stay for a frazzled family traveling with t... more

Owner Response
Marti Bara, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review
Janine P - thank you so much for sharing your experience with other travelers. We hope you enjoyed your time in Montana and have an opportunity to return again! Safe travels!
Rating

Gkalks, wrote review 25/06/2020

Consistently excellent

I have stayed at the great Northern many times as I frequently get to Helena on business. The location is convenient to downtown and restaurants. The staff is beyond friendly and accommodating and alw... more

Owner Response
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review
We certainly appreciate our returning guests - thank you for taking the time to leave a review. Here at the Great Northern Hotel we are doing everything we can to have our guests in a safe and comfortable environment. Be safe!
Rating

816MaryB, wrote review 15/06/2020

Excellent Hotel

From the time we entered the front door the staff was super. They were operating on a small staff but were always there to help. The rooms were clean and nice!!! We did enjoy the pool and the exercise... more

Owner Response
Suzanne M, Front Office Manager at Best Western Premier Helena Great Northern Hotel, responded to this review
Mary, thank you for taking the time to review your stay at the hotel. We really appreciate your wonderful compliments. We are so pleased we were provided top level service and accommodations. Mary I am hopeful you can help us out. The trip advisor rating score is 1 is bad and 5 is great. Based on your comments, I believe you meant to provide us with a 5 instead of a 1. Do you think you would be able to make those changes? Again we want to thank you for staying with us and look forward to seeing you again when you travel back to Helena.