Lovely, central hotel which has retained its style
14/07/2019 keithmalin, Guildford, United Kingdom
We had 5 great nights at this hotel, located bang in the centre of town and easily accessible by car for loading and unloading. The grand frontage, stylish entrance area and public rooms all give an a... more
We had 5 great nights at this hotel, located bang in the centre of town and easily accessible by car for loading and unloading. The grand frontage, stylish entrance area and public rooms all give an air of refinement and character.
The standard double rooms are fine, if a little on the small side, but everything works as it should.
Lifts are efficient and rooms well noise-insulated. The wi-fi is free and OK, although it did regularly drop out.
Breakfast was very good with plenty of choice and excellent service.
My only reservation is that I sent the hotel two e-mails with specific requests before we travelled, first in English and then in German. Neither was answered, and the reception desk did not feel like apologising for this.
Parking at the hotel costs a sweltering 25 euro/night, but there is a completely free car park only 10 minutes walk away in Hermann Brill Platz. There are buses to and from this (5 and 8) if you don’t fancy the walk.
Lovely hotel, would definitely return. less
Russischerhof, Manager at Best Western Premier Grand Hotel Russischer Hof, responded to this review
thanks a lot for your detailed report on the occasion of your recent stay with us. We are always a bit proud when our esteemend guests our hotel and its services in detail describe. Thank you once again. Of course we would like to welcoming you again in future and we promise to take special care of you.
With our best regards remain
Albert Voigts and colleagues